About
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Added by Jopie, at 18 September 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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10 Reviews
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28 December 2017
A nice place but facilities are tired and the room service was a bit ordinary
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05 November 2017
The hotel is really dirty, towels and bed sheets are dirty. The couches and lobby furniture smell of body odor. We went to check in at the hotel at 4:00 pm and waited till 5:30 to get the room. Reception staff are very unprofessional and every time I ask about the room, they ask about my name again and again, I told them my name over 10 times before checking in. We had 3 suites reserved in the hotel and we are 3 couples, every time we leave the hotel and come back the security at the door stop us at the gate and prevent us from getting in, although we provide them with the room keys, room numbers and family names. The second night the security had us waiting outside the gate for over 20 and only let us in after they pissed us off and we started shouting at them and still lead us to the reception were they had to check out rooms and names for the third time in 2 minutes. They were claiming that we don’t have any Jordanians or Arabs staying in our hotel, after talking to the manager on duty, there were actually 8 rooms that had locals just like us in the hotel. The hotel is full of Russians that pay 50$ a night for 3 meals and open bar, we paid 225JDs a night (320$) a night for Bed and breakfast and we get this kind of treatment. Also breakfast is from 7-9:30, where in the world does a resort hotel end the breakfast at 9:30? I’m a world traveler and been and been in every single continent, resorts are suppose to have their breakfast till 10:30 or 11 and business hotels in London and New York have their breakfast till 10 or 10:30.
They have a valet service at the hotel that just stand there and do nothing, I tried to give them the car, but they just didn’t move and made me park it by myself all the way at the end and carry my own bags to the reception area (mind you the car is a brand new Audi).
ConclusionAVOID AVOID AVOID this hotel. No wonder Radisson Blu took away the name from the hotel, they don’t deserve more than a 2 star.response / report this review -
03 November 2017
the only thing that I liked in it their Breakfast
It wasnt that Clean, their service kinda slowresponse / report this review -
10 October 2017
From the minute we arrived to the minute we left, every detail at the Radisson Blu was mastered to perfection. Professionalism and style at it's best. The stay was one I would recommend. I loved the welcoming, the room, the staff and the pools.
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09 October 2017
Never again. Bad service. Dirty rooms. Waste on the beach and pool area. Overpriced.
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22 May 2017
I'm very disappointed from this hotel, I reserved a room - pool view for two days,
I arrived the hotel at 2:45, I found it so crowded, there are just 2 employees in the receptions to handle all visitors.
I received the room at 6:30, but the room is not pool view !!!!, i contacted the management to solve this issue, but it didn't solve,
- The hotel doesn't deserve one star.
- There is no contact info {Phone number and location}
- Number of employees in the reception are 2.
- Waiting more than 20 mins to get the towel.
- The food for breakfast or dinner is so bad .
- The room is not clean enough.
- There is no stands enough in pools or near the sea.response / report this review -
04 April 2017
You would probably be surprised that it's a five stars hotel, the service quality level and the hotel facilities don't fit with it!
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30 March 2017
The worst experience ever!! At first I was waiting to get check in for 4 hours. All another details is same bad: verity of food is zero, as example - no fruits at all. Rooms are old, dirty and stinky. Service is terrible!!
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01 January 2017
Nice location on the coast, BUT service is terrible, nowhere close to the service you would expect from a 5 star hotel. Rooms are not very clean, no water or other soft drinks were prepared in our room upon our arrival. It took us a whole day to get towels and fresh water from the reception! We had to call and request it multiple times and only received it 7 hours later! Furthermore, we had a New Year party at the hotel booked and paid in advance, but were held at the door for hours because security at the entrance where the party was didn't have the confirmation of our payment and could not get this sorted with the reception. We were sent back and forth between reception and various part of the hotel to get a confirmation/tickets until the performance was nearly finished.
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25 September 2016
The service is in General very bad, we had to wait 2 hours to get towels to swim, it didn't bother the employees that we were waiting. They even ignored us at the beginning and continued laughing as if we were not there. The dinner tasted good, but it was followed by a nasty diarrhea the hole night..
On the reception there is just one employee, so you have to wait at least an hour to talk to somebody..
Checking in takes like forever, it was not possible to check in before 4 pm, directly after checking in they hanged a paper telling us that we have to check out at 12, and not to be late, instead of taking into consideration that checking in took like forever.
On the corridor to our room there was some food that wasn't removed the whole stay.
I forgot to mention that after getting the towels we didn't get in to the water, because it was extremely dirty..
My first and last time here..
I regret wasting my vacation and coming from Germany to this hotel, just to come back with a bad experience..response / report this review
