Name: Amman Rotana
Address: Black Iris StreetØ Amman, Jordan, JO
Telephone: +962 6 520 8888

Amman Rotana is a lodging, located at Black Iris Street، Amman, Jordan. They can be contacted via phone at +962 6 520 8888, visit their website www.rotana.com for more detailed information.

Location :

Black Iris Street، Amman

Contacts :

Added by Jopie, at 17 August 2022

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Sarah Kababji

25 December 2022

I stayed here two weeks last year with my toddler and husband. Absolutely amazing customer service. The staff are all so welcoming and accommodating. The cleanliness of the room is stellar. The rooms are beautiful. The beds are comfy. Definitely worth paying extra to get the bigger rooms. The amenities are fantastic. The location is great for a tourist in that its in the heart of Amman. However, if you have a car, the downside is the horrendous traffic that I had to encounter everyday just to get out of the area, as it is a lively location especially around the weekends. If you plan to stay around Abdali it should be fine. That was the only downside to our stay. We ordered in-room food and it was also 10/10. I travel a lot and can confidently say that this has been one of the best hotel experiences that I had!
Mohammad Yahia

12 November 2022

The stay at Amman Rotana was phenomenal, you enjoy every minute at the hotel, the staff are super helpful and friendly. The room is excellent, super clean, and modern. The food is great. One more time at amman should be only in Rotana
Two comments only:
1. Delivery can’t deliver to the room neither hotel workers, as the hotel policy states. I suggest to ask the guest if there are any expected deliveries during the stay, then to leave a deposit and when the delivery man arrives call the guest confirm the price and use the deposit or part of it then deliver the food/things to the room
2. The bread section is relatively far away from other sections in the 360 res. At breakfast. would be great to have them closer to each other
Jnt T

21 October 2022

Hotel staff were so kind and warm, always put a smile on my face.
It was my husband’s birthday when we arrived the first night, the hotel upgraded our room and gave us a little surprise by offering a complimentary chocolate cake, it was amazingly delicious! They sure made us feel welcome!
There’s no doubt I’d stay at Rotana if I ever visit Jordan again!
Khalid

28 August 2022

I have stayed at this hotel twice this year (the reason was the good location)
I will start with the cons (since it’s the most significant):-

- receptionist have mask face with no welcoming attitude
- I planned to extend my residence for 1 more night , then I called the reception to inform them about the plan then (Mr Ahmed) “I knew later he was the reception supervisor”, he answered that you have to come to the reception now with very rude attitude as I’m staying in his bedroom. 2 hours later (before checkout time) he opened my door without any excuse and he switched on the light while I was sleeping, and he said get out because the hotel is fully booked. Then I came down to the reception to another guy and I simply renewed my booking.
I wish the hotel management take this seriously.

- there’s noise from the disco
- the housekeeper stingy in refilling the consumables.
- the restaurant waitresses are neglecting when I try to call them

Pros:
- Great location
- clean sheets
- The dine-in service is good.
Leen Moussa

24 August 2022

I wouldn’t even would like to rate it as a 1 star. The worst service ever witnessed. We arrived late at night and had a reservation for upgraded nonsmoking rooms, then they told us it’s not available and took advantage that we arrived late and were tired, made us sign a paper for an upgrade and made us pay extra I don’t know what to say about that. The rooms smelled bad , cleaning was poor, amenities none. Everyday we had to ask for towels, soap, shampoo nothing was available although that’s an upgraded room The way they talk to costumers is disgusting. Today we checked out and we told them that we are dissatisfied and the manager’s response was okay which further proves my point. We’ll raise a claim towards everything that happened. I have no words to say, the worst worst experience ever please don’t ever make this mistake and book this hotel it doesn’t look like it seems at all.