Awesome place for your pastry needs. Custom cake available at great prices.
Staff needs customer service training their faces are unpleasant to be working in a kitchen and serving customers food.
It's a decently sized restaurant and the food, both patties and cooked food taste delicious. Great place to go to get some nicely priced lunch.
It's okay, manor park location is far better
The Ladies there were very friendly.. the exit is a little tricky but it was cool
Poor customer service at the serving station on my first visit.
Update: a year later and the service is still slow. Servers have improved much.
March 22, 2019 - RIDICULOUSLY SLOW SERVICE
Staff attitude and the use of signs shows there is improvement in the service you will experience.
However, yesterday a lady still had to wait 1/2 hour for patties previously ordered ( it appears that she had paid and was told to come back and when she returned at the prescribed time, she still had to wait .. for 1/2 hr!)
Keep on improving Sugar & Spice (B'can) and see if you can fix this!
Plain cake always yummy. Patty is a amazing. Good service, great location.
very inconsistent. workers have 0 initiative and supervisor had 0 interpersonal skills and customer service skills. take your food as it is or get a refund is the policy at that location. pastry is always good.
Good food, good service. Lunch menu was impressive
Best patty!! Lunch on the run and the best cake! If you grew up in Jamaica the ultimate Birthday cake was from sugar and spice! And to this day best birthday cake to still have for every birthday.
I have only bought patties there and have had no problems.
Supervisor is feisty and very rude. Workers just chat and takes long to serve customers. The place is almost always filthy especially the restrooms😷no tissue no paper towels. But the pastries and food is good.
Bakers of simple pastries and suppliers of the authentic Jamaican TASTEE patties, it's a wonderful snack or lunch spot.
However, what the Jamaicans love are their cakes. Nothing fancy but plain and chocolate cakes with icing. For bulk cakes, it's hard to beat that moist rich flavour.
Well what can i say it's a great place to go and grab a bite to eat in the morning you can get your breakfast lunch and dinner for person who don't want to cook are for someone who just wants to get something to eat you can also get your birthday cake there for you and your children
Delectable pastry (Cake) and patties as well as cooked meals. A must stop if you visit Kingston! Sugar and Spice and everything nice is quite appropriate here.
Poor parking design and layout, be prepared for delays. They have adjusted the lines in side to accommodate one queue for all meals. The servers will now call your number and you will have to wait patiently for your order to be packaged.
Nice quiet place win reasonably priced food. The cooked food, soup and patties are really good. Nice place for a quick meal. No complaints.
I frequent this place a lot. Their cooked food is good and patties awesome. Their service is very slow so you have to be patient with them. They are pretty inefficient. They somehow do not wish to take advice to become more efficient but the food is good.
I ordered a massive cake for my mom's birthday and it was fresh and tasty and decorated well.
Got patties as well and those were delicious as usual.
Their pastries are good as always.
The fried chicken needs some help. Dried out in the warmer. I asked my server if she thought what she brought me was worth what I paid. She tried to rectify but what was available couldn't fix the problem. I hope she was able to make a report to management so that a reasonable business solution can be effected.
Great layout. Spacious. Sadly, saw a staff member (in a pink shirt) deal poorly and rudely with a customer
It's early days yet for this location but they tend to run out of food too early in the evenings. Sometimes 2 hours before. Space is however ample and all the regulars are on the menu.