About
Location :
Added by Jopie, at 28 July 2016
Opening Hours
- Monday 9:00 AM – 11:00 PM
- Tuesday 9:00 AM – 11:00 PM
- Wednesday 9:00 AM – 11:00 PM
- Thursday 9:00 AM – 11:00 PM
- Friday 9:00 AM – 11:00 PM
- Saturday 9:00 AM – 11:00 PM
- Sunday 9:00 AM – 11:00 PM
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22 Reviews
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12 May 2018
Poor service, my advice, try best as possible to not book rooms with Travelocity, the rooms get all mixed up, and staff does little to accommodate you, rooms are not the best, scenery is not the best, pool closed for majority of the time spent, have to walk along the road to get to the sea due to construction so the gate is closed. Limited parking space. Overall, not a great experience, could have been better!
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15 April 2018
Perfect for families. Not your typical hotel, but it is a family atmosphere. You get to learn the other guests quickly. Staff is friendly and helpful
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22 February 2018
It was very calm and peaceful. The housekeeper , receptionist and the waiters were good with customer service. Loved that it was right in the town of ocho Rios.
Rooms were great . furnished great. Just the right place to get awayresponse / report this review -
10 January 2018
Our arrival at the Sandcastle hotel started not so great the Desk clerk had everything in order but the Manager lacked much customer service. Lots of locals were there with their families and were not at all accommodating to the visitors to the property, they splashed in the pools with no regard to others, Marijuana fumes were everywhere, guest with children had to almost clear they way before going to the rooms because you never knew if you would run into a cloud of Ganga fumes, cats were everywhere on the property and left over food (cats food ) were found in the hall outside of your door, one night someone left a whole chicken for the cats to consume. It was left right outside my door. The staff did not even inform us about the tours that we could have organized through the resort. They should remove the word resort it's just a hotel, WiFi is not possible in your room for any length of time, very spotty and can't be guaranteed for more than 10-15 minutes unless you're in the lobby area. One delightful person is Donald who is part of the security staff, he was always pleasant and often gave us suggestions for eating and sights that we should see. Whenever we saw him he greeted us as if he was really happy to see us. The location of Sandcastle is great and if a few changes such as a designated smoking area, encourage the guest to be aware of others as they enjoy themselves in the pools, have the cats maintained in an area away from the guest rooms, have a welcome packet for guest when they arrive. These small changes may make a world of difference for future guest and may also increase more guest staying at this property. If they don't care about the property they will continue to do what they do and that will be that.
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27 December 2017
Very nice for the price but definitely not a resort. More like a 3 star motel. Which is fine as long as you know that's what you're getting. We had a nice time, and it's very close to margaritaville and local attractions like blue hole. Seems to be pretty secure. Lots of stray cats, they were very friendly.
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22 December 2017
Nice lowkey setting in the heart of Ochi Rios close to all facilities. Good if you are on a budget and want somewhere decent to stay. Place could do with some renovation to give it back its spark. I would stay here again in the future.
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21 December 2017
The units are individually owned, resulting in a big variation between rooms. As Sandcastles management is not responsible for individual units, they're not particularly receptive to issues (wifi, plumbing, etc.) The restaurant is slow and overpriced. As you're centrally located you have LOTS of options. The pool is clean and often holds pool parties. The gate guards are awesome. Always happy to call up a friendly cab, and remember you quickly for reentry. The public beach you have access too has degraded over the years. Sad too see the jewel of Ochi diminish as it has. The rooms are reasonably priced for what you're getting.
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16 December 2017
A perfect place for a semi local who us familiar with Ocho Rios. Right.on the main road to everything.
My go to hotel for me and my family.
Note: no room service. This is a place for families or singles that don't mind cooking or going out to eat. they don't offer much on a menu they do carry basic night specials chicken fries maybe rice.
Great place to stay at great rates.response / report this review -
28 November 2017
Great location for exploring Ocho Rios and its surroundings. The property has a pool (though full of small insects at certain times of the year). Renovation going at some blocks. Not a 5 star resort, but makes for a great headquarters for getting things done nearby.
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18 October 2017
My Sister in Law stayed here. I wish I would have chosen here instead of the RIU.
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14 August 2017
Is really nice and all the pool opens at 8:30am closed at6 reopen at 7 and I have all night but the pool give me and my foster carer God son a ear infection. There homeless cats almost everywhere in the building but is really nice and I think we're coming back in the next two years so if you thinking about coming here I should
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13 August 2017
Centrally located in town and normally great access to beach.
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04 July 2017
Nice place to stay right on the beach and in the town near to shops and restaurants
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30 June 2017
The room is nice with everything you need its like a home away from home
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26 June 2017
Excellent location, great value, great food, very scenic, and the best pool party you will ever see
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19 June 2017
Spent the weekend their it is a very clean hotel small well kept and I must say everything was to my liking the staff was sweet and always available to help I definitely will be going back their next time I'm in jamaica.
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14 June 2017
I stay here at least once a year, the pool, rooms and general grounds are in very clean conditions, the customer service is good and you get access to the beach, the location is central and walking distance from Margaritaville and the town
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05 April 2017
This "hotel" is also an apartment complex for locals. One of the locals keeps an eye out for tourists and followers them around offering a free ride instead of getting a cab. It was to the point where my husband and I decided to leave early and pay for another hotel in Montego Bay.
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05 April 2017
Staff could be better, rooms cleaner, bathroom more spacious and with a bath tube. The pool is nice, easy access to the beach and good WiFi.
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12 March 2017
really nice interior and thank you staff for letting me watch the liverpool game on the TV despite not being a guest :)
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01 January 2017
I enjoyed my stay at this hotel it was so fun. I remember one night me and my aunty went to the pool it was so pretty when the colour of the light changes I loved it.
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04 August 2016
Very quaint apartment style villas, that is well kept and quiet. It is easy to walk back and forth to the town area with the 'big clock'. Lots of bars within 3 minutes walk of the place and great security. They also have events poolside and you will often find kids and adults playing water volleyball or using the slide. I found myself sitting in the pool for 5 hours a day just because it was so clean and cool after being out in the hot sun. The lifeguard is constantly cleaning the pool of any leaves that may blow in.
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