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About

Phil's Hardware Ltd is a hardware store, located at Twickenham Park, Spanish Town, Jamaica, Spanish Town, Jamaica. They can be contacted via phone at +1 876-984-3389 for more detailed information.

Location :
Twickenham Park, Spanish Town, Spanish Town
Contacts :

Added by Jopie, at 29 December 2016

Opening Hours

  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday 8:00 AM – 5:00 PM
  • Sunday 8:00 AM – 5:00 PM

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51 Reviews

  • Dicentra Nails
    19 November 2021

    The workers were helpful, I just didn't like how the security guard was watching me.

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  • Rojay Brown
    15 November 2021

    It's my go too place for all sort of material or building equipment ..
    Convenient location

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  • Gayon Penny (Gayon P.)
    15 October 2021

    The service is okay but I didn't like the fact that customer has to pay 4% credit card fee for a big hardware. These hardware in Spanish Town is robbing customers. Because I am sure credit card fee for the month is not $1 million dollars. Customers should stop all big business like Phil's Hardware to rob them with these fees.. I am sure other businesses in Kingston get more business because this fee is not passed on to the customers. Phil's hardware stop be cheap and pay the credit card fee for your business.

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  • Lorriane Ferguson
    28 September 2021

    The guys on the floor were very helpful, the cashier was so nice and patient with me even the security guard was cool. Excellent customer service. This hardware has everything you could be possibly looking for

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  • David “sugarbear” Francis
    13 August 2021

    Nice atmosphere to shop. Friendly and very knowledgeable staff regarding products. Phil's Hardware has a vast array of products to suite most customers. All in all it was an enjoyable experience shopping at Phil's Hardware.

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  • Carol Lewis
    11 May 2021

    Great shopping..Aplace where you can get all your household supplies

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  • Garcia Ferguson
    01 May 2021

    Good apart from their customer care personal she needs training

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  • CocoP Js
    09 April 2021

    It was ok. I was interested in paints. I got just what I wanted for the rooms not to mention that the assistance in the selection was much beyond my expectations

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  • Sandra Shaw
    28 March 2021

    You get all that you need at one place.

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  • Daniela Dacres
    10 March 2021

    Very spacious, parking available. Great prices when compared to other hardware store

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  • Bevenisha Moodie
    23 December 2020

    Phil’s customer service especially the ones on the phone need training immediately. I called to obtain prices and the female customer service representative that I spoke with sounded annoyed, impatient and curt. I will take my business elsewhere and will advise others to do so as well

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  • Moroeker Bennett
    14 December 2020

    Worker are not of there job description and is not capable on providing proper communication and customer service in guiding you.

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  • Marlon Richards
    12 December 2020

    Worst hardware store in the world I think. Poor customer service and long wait times. For some items such as plumbing supplies, screws, and electrical supplies, you have to join a line and get a ticket with code of what items you need, then join another long line for the cashier. Then after paying you join a line at the same counter you got the ticket to pick up the supplies. Too many lines. The counter for miscellaneous supplies should have a cashier. That would solve it. I usually go to smaller hardware stores and pay more as my time is more valuable than waiting in lines at Phils. Like most hardware stores in Jamaica a lot of the products are made in China for the 3rd world markets. So very poor quality. Avoid Phils if you can.

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  • Juanita Gordon-Hunter
    08 December 2020

    I think need more staff to enhance the customer service quality. Couldn't get any assistance cause everyone was so busy, had to ask customers for directives.

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  • Duron Walker
    23 November 2020

    Phil's is still one of the great in Spanish Town area when it comes to (hardware, electrical, painting and housing supplies.) The supplies are affordable.

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  • Samantha Cross
    26 July 2020

    I HATE their poor customer service. I can never get anyone on the phone and if I luckily do which I have to call probably 20 times they put me on hold for no apparent reason Kmt!!! I need materials for my house and I choose to call these people for a quote however they don’t appreciate my business which I can definitely take elsewhere. I really hate this place. They get me so upset and angry!!!! I’ll choose any hardwares over them any day even the expensive Hi-pro at least they answer the phone

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  • James Robinson
    14 July 2020

    Had all I needed, customer service was good, transaction processing was efficient.

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  • Rayon Davis
    13 June 2020

    They stock a large variety of modern hardware product at really good price

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  • Devon Dennis
    06 March 2020

    Have a nice range of items. Prices aren't bad either

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  • Shaun Brown
    04 March 2020

    Great variety of products. Great parking and service.

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  • Kacey Crooks
    17 February 2020

    Items not categorized very well

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  • David Francis
    09 February 2020

    Knowledgeable and friendly staff; competitive prices and a wide variety offl home and garden, paint and hardware supplies available.

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  • Mathieu Louis
    18 December 2019

    It was good went to get some materials

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  • Trisan Walker
    10 August 2019

    Offers a variety of things. The prices are very reasonable and finding a delivery person is easy as they have persons who contracts with them. Look for the stickers on the side of their trucks.

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  • Tassy Lee
    05 July 2019

    Has a variety of goods at low prices and the customer service is top notch. The only issue I had was the lack of air conditioning in store.

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  • A. Lewis
    23 May 2019

    Prices are good and some staff do try to deliver fairly decent serviceSnr mgmt though is another story

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  • Kieron Stephensons
    26 February 2019

    Clean and spacious and money well spent.

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  • Jeremy Pinnock
    11 February 2019

    The renovations and new layout provides a great shopping experience. It is more spacious and you can interact with the products and view prices. I did not see employees on the floor to provide assistance where necessary.

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  • Dyte Hunt
    07 February 2019

    Recently renovated, well stocked hardware. Excellent place for all your construction needs. They sell cement, steel, concrete blocks ( they manufacture themselves), power tools (circular, chop & table saws, drills, grinders, routers, etc), hand tools, paints, wheelbarrows, doors, faucets, electrical fixtures (conduits, receptacles, handy boxes, wire), sinks, toilets, windows and lots more.
    Only problem is they don't have a delivery service, HOWEVER there are usually about two dozen delivery trucks of various sizes available for hire just outside. Just try and negotiate BEFORE you hire one as they would love to negotiate with after your goods are already loaded up on their truck. Tell them where you are going and what you are transporting beforehand and get the best price

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  • Marli Roger
    06 February 2019

    The newly remodeled space looks great with alot more variety at great pricesTruper seems to be a household name there now!!

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  • LEX TUCKER
    16 January 2019

    Best place to shop for tools, power tool, paints etc.

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  • Gusric Thompson
    29 December 2018

    You get from a pin to an anchor service is great

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  • Godfrey Thompson
    22 November 2018

    Poor, they sell items and don't sell parts to replace when goes bad. Their lumber are inferiority and many more problems to say. They need professional people to run the business and also quality materials.

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  • Raymond Richards
    18 November 2018

    Reasonably priced hardware n household items

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  • Leslie Rowe
    18 November 2018

    An ok hardware store that have been around for many years. I've noticed that the store brings a certain brand machinery and tools "Truper" or "Struper". It seems like it had undergone a number of changes including sheer quantity of stocks. Wheelchair entrance is available.

    Things are checked before leaving to ensure that you get your things and the right amount. There's no problem with parking either.

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  • Corey Russell-Prince
    28 October 2018

    very competitive prices and wide range of offerings

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  • Royal Smith
    03 October 2018

    This store need proper ac ..customer service and other upgrade

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  • Clinton Clarke
    24 September 2018

    Good customer services
    And items easy to be found

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  • Eelon Grant
    29 August 2018

    Very very poor service no one to assit you with items, no prices the cashiers don't know the price of the items. The service was extremely horrible so I left without making a purchase

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  • Jullian Skelton
    29 July 2018

    Website is not useful .cant see the pricing for what ever you want. Its a bit useless.

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  • Matthew Shirley
    23 July 2018

    staff are really helpful can find almost anything at a reasonable price

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  • Rayanado James
    13 July 2018

    Fair parking, customer service and availability. Place a bit dusty and humid

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  • Radike Grant
    25 March 2018

    Excellent and right price

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  • Troy Rhoden
    06 March 2018

    For all your building material Hardware stuff you name it

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  • Evan Plummer
    21 February 2018

    Customer service from sales rep to the clearance lady and security was very poor

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  • Khris Staple
    12 January 2018

    A good experience. Friendly and helpful staff. We were in and out in a jiffy!!!

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  • Jason Morgan
    03 January 2018

    Great customer service

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  • Lincoln Brown
    13 December 2017

    Friendly and courteous staff displays are well laid out for easy viewing.

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  • Courtney Clarke
    12 December 2017

    Not customer friendly

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  • Ericson Smith
    03 February 2017

    Really horrible experience shopping in the store. Everywhere dusty, dirty, missing products. Broken displays. Dirt on shelf models, especially doors, bathroom furniture etc.

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  • Suewane Willington
    05 January 2017

    Poor customer service the workers act as if it's a problem assisting you .Them no ready if you don't want to work it's simple go home .

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