About
Location :
Added by Jopie, at 01 February 2016
Opening Hours
- Monday 8:30 AM – 2:30 PM
- Tuesday 8:30 AM – 2:30 PM
- Wednesday 8:30 AM – 2:30 PM
- Thursday 8:30 AM – 2:30 PM
- Friday 8:30 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
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12 Reviews
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27 March 2019
Once you have a clear day as no other obligations then this is the place to be for hours on hours, but that’s in reference to the customer service area where you take a ticket and wait until your age depletes. God bless the day I came and only had to wait 30 minutes, that may have been just pure luck.
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23 January 2019
Have not been to this location a lot, however I am pleased with the upgrades maybe by NCB to facilitate multi-functional atm.
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15 January 2019
My card was cloned and my money was debited from my account. It was reported to the Liguanea branch and 2 weeks later, when I called the bank, I was advised that the findings revealed that I was the one who did the transactions. Not true!! The transactions were done in St James and I live and work in Kingston. I have not been to that part of the island in 2 years.
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28 September 2018
One of my biggest peeves with this branch. .ALWAYS TWO tellers to a ridiculously long line. The agents are courteous in their greetings and farewells in attempts to appease the stressful long wait, but seriously if your not there at 830 a.m to form the opening line be prepared to be in line for at least an hr. Online banking and atm banking has been put in place to overcome thisbut it is what it is. Anyway. ..ONLY GO TO THIS BRANCH IF YOU'RE A SENIOR CITIZENyou're bound to get thru quicker😑
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27 August 2018
This is a very slow branch with regards to the customer service section. The staff is very nice and helpful but it takes hours to get through. Been waiting over 3 hours this time.
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17 March 2018
Best so far in the axis of Kingston.
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06 March 2018
In all my 15+ years of dealing with NCB, this is the worst I have ever come across it.
They have no sense of urgency or respect for peoples time.
First off there are only two tellers on the main line in addition to the Gold club teller.
The website estimates the wait time at approximately 15-45 minutes, but in actually it is approximately 75minutes to 140minute wait time.
My reason for this is that the tellers take about 10-15 minutes for customers who are doing simply single transactions ( i would estimate about 50k-75k in cash.)
For a bank that is striving to be the number one in the Caribbean, I would say that is extremely un-acceptable.
My Ocho Rios branch would have had these 14 customers infront of me out of here in 30-45 minutes; but instead i am 1hour and 15 minutes later and there are 9 clients still ahead of me.
THIS IS NOT THE NCB I KNOW AND LOVE!!!!!!
I AM SURE THIS IS NOT THE NCB MR LEE CHIN HAD ENVISIONED..response / report this review -
17 November 2017
Good service
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15 February 2017
Nice physical environment.
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05 July 2016
Very helpful staff, they are friendly and efficient. Also features a wide range of time saving measures that seek to get you on your way.
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30 April 2016
This is by far my favorite NCB branch. The staff at this location are knowledgeable, courteous, analytic and decisive. They are able to analyse a situation to prevent unnecessary wait.
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08 February 2016
Pretty decent banking services offered and the staff is very helpful
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