Name: Kingston Industrial Garage
Address: 381 Spanish Town Rd, Kingston, Jamaica, JM
Telephone: +1 876-923-6479

Kingston Industrial Garage is a car dealer, located at 381 Spanish Town Rd, Kingston, Jamaica. They can be contacted via phone at +1 876-923-6479, visit their website kingstonindustrialgarge.com for more detailed information.

Location :

381 Spanish Town Rd, Kingston

Contacts :

Added by Jopie, at 25 August 2016

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

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LikkleBlaX

20 May 2018

I went for parts.
The customer service was very good, wait time wasn't excessive, parts and accessories are top of the line.
I can't complain
Deuane Taylor

12 May 2018

Excellent customer engagement ..went to replace my car battery.
Vaughn Simmons

19 April 2018

good customer service but they have little no parts for a ford fiesta
Philip Stone

01 April 2018

Gave my 1 yr old XV to KIG for servicing and to do minor body work on the fender as approved by ICWI after my wife met with another lady by accident. We were told that we would need another letter from the insurance company stating that they would pay for the accident repairs within an acceptable number of days e.g. 3. We communicated that to the insurance company. When the work was finished earlier than scheduled, KIG called and stated that the car would not be released until that letter or payment was received for the body work. I eventually verified that the work was satisfactorily completed and took that document to the office of the President of ICWI where they tried to get the Subaru dealer to release my car, even offering to extend the car rental contract in case they were unsuccessful. Eventually, after an exchange of emails and a promise to pay for the authorised body work, the vehicle was released to me the Friday afternoon. No member of KIG management thought it important enough to speak to me but instead watched the proceedings from behind the scenes and tinted glass. I never even raised my voice but was obviously upset at how I was treated. Only to find out that the vehicle has 2 more yrs under warranty and I will be forced to interact with this manner of beasts in the future.
Subaru is a great brand but when poorly trained management take unilateral decisions that directly and negatively affect their clients, the taste we get is sour and leaves one very unforgiving. A colleague's husband told me that once he pays off for his Legacy, he is going back to Toyota..not because of the Legacy (cause he loves it), but because of KIG and the unavailability of spare parts by the sole dealership.
KIG is the pits. Subaru needs to do an assessment of Ford's oldest dealership in the Western Hemisphere.maybe they should stick to FORD and stop ruining a great brand..the Volvo of Japanese cars SUBARU. To add insult to major injury, the left window now is making an awful sound, the clock and date have not been reset and I can't figure that out without the manual which we have put up too well AND the rim that the assessor insisted KIG change has not been changed due to unavailability. It's now on back order says the body shop supervisor who is the only supervisory staff that seems to care about my predicament.
NEVER AGAIN
Alicia Williams

17 February 2018

The Ford brands are a beauty. Went to look at the Ford Ranger. Was handled fairly well by the sales rep.

The road to get there is a bit tricky from 3 miles. Its a bit dangerous to turn at KIG.
Nigel Byles

26 January 2018

The new showroom is quite 'snazzy' service dept was professional. Very expensive though but you get peace of mind for that cost.
Gregory Williams

21 January 2018

It's my place of work and as we go day to day we are trying the best to make it pleasant for all the customers that visits for whatever reason
Roy Brown

29 December 2017

Good customer service from the team and they work together to achieve the goal of satisfying the customer experience.
Sharlton Bedward

24 December 2017

Great service, wonderful people. Yea Im satisfied!
Stacy West

17 December 2017

Friendly and efficient Staff.no time wasting
Rayon Johnson

15 December 2017

Paid for an assessment over 2 weeks and came back days after and still had to wait for another 35mins before someone came out to view what they've already viewed weeks ago to prepare my report, and that was another 25-30mins
Ed Gordon

22 October 2017

Local Ford and Subaru dealer with a good selection of vehicles.
Jamar Hamilton

07 October 2017

It's the go to place to purchase Subaru parts locally. It's not centrally located. Prices are on the higher side but fairly economical. The staff is friendly. Sadly the 'parts' section and 'servicing' section are too disjoint even though physically adjacent to each other which subtracts from the overall experience.
Victor Lugg

24 September 2017

Professional service quick and efficient job always well done
Friendly and staff.
Carl Lewis

12 August 2017

Awesome i got to sit in my dream car,its gonna be a reality one day.
Marc Evans

05 August 2017

Good dealership for Ford, Subaru, Jeep and Yamaha. Excellent parts department and Service department.
Ray Campbell

14 May 2017

Centrally located
Dwayne Watson

08 May 2017

Clean environs, organized and efficient service, courteous staff
Marlon Christie

30 March 2017

Expensive but reliable service
John-Daniel Martin

21 December 2016

KIG doesn't sell 0w-20 oil for the newer model subarus while it's competitors does instead they use 10w-30 a thicker oil which makes the engine work harder to push that oil through the small galleries of the engine I'm just saying if u sell a brand a car have the right oil for that car don't use ford oil in subaru cars
Edward David

01 September 2016

Subaru Ford and Jeep. Do be clear on what it is that is being done to your car during service. In many occasions they did not have the cabin filter in stock though it was due to be changed under the "free" service. The same goes for the oil. Make sure you are intimately familiar with the oil specifications for your vehicle. Amsoil does NOT meet every spec on every car. There is more to say but I don't want to bore you.