About
Location :
Added by Jopie, at 13 September 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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8 Reviews
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17 April 2018
Awesome service Good food. Accommodations comfortable. My daughter called it "Grande. 😊
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14 March 2018
Amenities, service, staff - 5 Stars best of all resorts I’ve stayed in.
Food - 3 Stars, and that’s being generous. We were/are underwhelmed by the food (we’re still here). There has yet to be a dish where I felt it was excellent or I wanted it again the following day. My previous trip to Mobay, I stayed at Secrets. The jerk chicken had me hunting down the cart. The jerk chicken here @ Jewels was dry and not very flavorful.
Oh, let me add - all inclusive doesn’t include wine. That was different for me. And you had to buy a bottle of wine, you could not purchase a glass with your meal.report this review -
13 March 2018
Impeccable! This place was absolutely amazing in every way. It was close to the airport and when greeted by staff upon arrival with an ice cold fresh scented hand towel and a nice glass of Rum Punch. Check-in was made quick and easy. Our assigned butler took us too an AMAZING suite that over looked a beautiful blue /green ocean. This is where we stayed for the next 5 days. These were 5 days of great food, several wonderful restaurants onsite, Marvin, our butler was at our total beck and call. Our suite was totally and fully equipped with everything we needed and wanted. We were truly in paradise and I cant wait to go back.
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02 March 2018
We ended up at Jewel Grande, Montego Bay due to an overbooking issue with our original resort at Jewel Dunn in Ocho Rios, and it turned into an amazing stay. The resort is absolutely beautiful. I could write a book about how wonderful the staff is--everyone is always smiling, courteous, professional and always checking on the guests. The food was great, the bar tenders interacted well with the guests. Cleanliness is definitely a priority and service overall is GREAT. Keep in mind, this resort is new, so don't expect super crowded and loud. Its quiet, with good entertainment, plenty of delicious dining options, beautiful, super clean and the staff is great. If you can, request Davian and Ryan as your butlers, they will ensure a WONDERFUL stay. This will definitely not be our last time in Jamaica.
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27 January 2018
Customer service at this facility is top knotched. Big shout out to Raymond Hamil who was extremely attentive, polite and sincere. His customer service is simply amazing. The whole team customer service is second to none. I have stayed at multiple facilities and I've never had such amazing service. Keep it up!!!
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07 January 2018
At first glance this resort is undeniably very beautiful, however there is more that meets the eye with this establishment. My friends and I (a group of 10) were bumped from our Air Canada flight. There was some miscommunication as to which hotel we would end up at, but our driver ended up taking us to the Jewel Grande. With about an hour of back forth, they finally checked us all in and then told us that we would have to pay the difference since Air Canada would only cover so much of the cost. This was not what was agreed upon and we were moved to the Hilton.
The next day according to our Air Canada representative they had informed Jewel Grande to let us stay at the resort and that they would pay since our entire group was there already. This is not what was communicated to us by the manager at the Jewel Grande. We were also told the difference in payment was $800 US, however on the Expedia website one night would come to $492. Plain and simple this establishment did not want us there.
Our group consisted of young, coloured professionals and we know we were discriminated against because of this. We were treated unfairly and lied to by the management of this establishment because they did not want us staying there. This also created more inconvenience to us having to change hotels and arrange a ride there. All of this difficulty just for 1 night! Unbelievable.
I would never consider staying here. If you do make sure you look and play the part because discrimination is a part of their service here.report this review -
17 December 2017
It's a great place to vacation,great view and beautiful beach,the staff are warm and welcoming,roomservice are very comfy and inviting
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20 September 2017
This luxury resort in Jamaica is absolutely stunning. Rooms have the most spectacular views of the ocean and surrounding landscape.
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