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About

Inland Revenue Department - Portmore Branch is a point of interest, located at Inland Revenue Department, 7 Braeton Pkwy, Portmore, Jamaica. They can be contacted via phone at +1 876-740-4218 for more detailed information.

Location :
Inland Revenue Department, 7 Braeton Pkwy, Portmore
Contacts :

Added by Jopie, at 24 December 2015

Opening Hours

  • Monday 8:00 AM – 4:00 PM
  • Tuesday 8:00 AM – 4:00 PM
  • Wednesday 8:00 AM – 4:00 PM
  • Thursday 8:00 AM – 3:00 PM
  • Friday 8:00 AM – 3:00 PM
  • Saturday 10:00 AM – 4:00 PM
  • Sunday Closed

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25 Reviews

  • Lee
    29 July 2021

    Experience used to be good here, but since the COVID it's been terrible! Went there at 11:10AM yesterday and was FINALLY inside abt 1:20PM. This is absolute madness! Familiar faces come around and is let in instantly, while others who were there waiting patiently are left behind. They need to do better!

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  • Handel Bailey
    09 July 2021

    Because i am a senior citzen the security let me join that line my wait was short.

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  • Beverley Williams
    09 May 2021

    Visited Saturday, May 8, 2021 to renew motor vehicle registration, entered the building at 11: 04 and was out by 11:13, approximately 9 minutes. Now that was efficient service. Hats off to the staff.

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  • Fabian Palmer
    30 September 2020

    Google showing opening time 8 am and place still close.

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  • Adjbless
    25 August 2020

    Worst experience ever how can you adjust closing hours without any communication and then further adjust it without regard for your customers. I got rhere back at 2 15 pm to complete a transactuon and I am informed that the office is closed. Normal time is 4pm auppoaedly to be adjuated to 3pm THAT IS COMPLETE DISRESPECT FOR PERSONS TIME.

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  • Ra Diant
    29 July 2020

    There is also a Passport office there. This branch of Inland Revenue was the only branch that opened on Saturdays, but since COVID-19 they have discontinued their Saturday opening hours.

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  • Bernadette Fender
    03 February 2020

    I visit the location on Saturday Feb 1, 2020. The line was so long it stretch winding outside the building. The workers are so efficient & courteous . I got through in an hour time. Ive there on various occasions & there always more fast. Great job guys.

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  • Errol Williamson
    05 January 2020

    One of the most efficient tax officesdespite the long lines on a Saturday, u are guaranteed to be out within an hour.The Govt needs to do better though the building has outgrown its capacity!!!

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  • Lando Morris
    15 May 2019

    Its a great add to the government public services in portmore or else you would have to travel to spanish town or halfway tree just to carry out tax payments and other services offered. The only down fall is that portmore has a huge population and it can be really crowded at times but besides that they offer great customer service and friend staff and are always willing to help.

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  • Omar Alcock
    17 April 2019

    I gave a star because we EVENTUALLY got our transaction done. The staff here sometimes seem clueless, uncomfortable and unwilling to use common sense. Firstly, we had one situation where we call and ask for guidance from head office and then come to the portmore branch only to hear a different story. Secondly, I visited recently to try find out procedure to obtain TRN for my child. I was told I had to wait in line. There were 4 persons ahead of me including the person being served at the counter. I waited for 10 ninutes decided this was follishness and then tried to get a office number so I could just call and get the info instead of wasting my time in a line (person was still at the counter). I was told that the staff don't know the office number and I should stay in the line - I guess that was because they prefer seeing people in lines. Hahaha. LOL There must be a better way, so I left Given the small size of this office I think it would be good to see people in and out of there very quickly to avoid and reduce clutter but that's just me God bless unnuh.

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  • K Fran
    13 April 2019

    Wish i could give no stars. The people at the passport section have no sense. They tell you one thing and head office tell you something else. Service is as poor as it gets

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  • Philip Stone
    14 June 2018

    Line had 3 persons ahead of me and the wait was almost 20 minutes for a simple non cash transaction. There appeared to be no urgency in the way staff approached their duties.

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  • Sadiki Nembhard
    13 May 2018

    This tax office is really small is the main reason for my dislike. Im not quite sure they really assessed the size of their customer base that would actually go to this location to transact business with the state; worse on Saturdays!

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  • Grace Mercy
    29 March 2018

    Open on Saturday is a plus so the line wouldn't be a problem in the week.

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  • Web Developer
    29 March 2018

    Very convenient location and the lines here are not normaly long. Much better than the ones in Kingston. Parking is a bit limited but that was not a problem for me. They also are open on Saturday which is an added convenience for customers. The customer service experience was good.

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  • Duronie L. Colquhoun
    21 December 2017

    A very convenient location

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  • Sophia Josephs
    23 October 2017

    liked the fact that they accommodate the public on a Saturday. You never stand in line too long when you go there.

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  • Karlene Morgan
    17 June 2017

    I appreciate that they open on a Saturday and suspect that a lot of non-Portmore people like me, use if because of the convenience. The staff seems hardworking but the office is really too cramped for the volume of traffic.

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  • Uzumakioo1
    13 May 2017

    They dont answer phones really when you call but okay service

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  • Tamica Mitchell Daley
    06 May 2017

    The service is not always that great but it's pretty convenient and the Saturday opening is a definite plus.

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  • Anthony Brown
    31 March 2017

    Space a bit small but the service is good.

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  • Jan Foster
    28 March 2017

    Slow as hell

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  • David Walton
    12 February 2017

    The floor space is a bit small for the amount of traffic they receive. But the location and Saturday opening hours make it super convenient.

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  • Brian Reid
    27 September 2016

    Slow for a generally empty tax office

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  • DANCEHALL ZONE LIVE
    31 December 2015

    Good service

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