February 1972 marked the establishment of an Advice Service as a project by the Council of Voluntary Social Services (C.V.S.S.), under the directorship of Hazel Monteith, JP. The Advice Service was the first of its kind and was initially administered by a Steering Committee comprising of representatives with a mix of disciplines.
The Advice Service was geared towards providing information on the following:
Registration of Births and Deaths
Late Registrations
Change of Name
Marriage/Divorce
Maintenance
Communication
Attitudes
The Art of Interviewing
The Art of Listening
Social Services in Jamaica
Indexing and Filing
In 1973, the Advice Services adapted the name Citizens' Advice Bureau, Jamaica after leaving the C.V.S.S. It was at this time that the Bureau became more focused and was revised to accommodate
Information, Advice, Referrals
Counseling
Project Development
Legal Aid (in conjunction with the Legal Aid Clinic)
Involvement in select National programs namely -obtaining Birth Certificates, new legislation such as the Status of Children
Job Placement and
Assistance with children who were unable to attend school
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