About
Location :
Added by Jopie, at 30 September 2016
Opening Hours
- Monday 12:00 PM – 12:00 AM
- Tuesday 12:00 PM – 12:00 AM
- Wednesday 12:00 PM – 12:00 AM
- Thursday 12:00 PM – 12:00 AM
- Friday 12:00 PM – 12:00 AM
- Saturday 12:00 PM – 12:00 AM
- Sunday 12:00 PM – 12:00 AM
Gallery
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10 Reviews
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11 September 2017
I agree with the gentleman Mr. Peter, the place is beautiful but the service and cordiality need to be improve a lot.
You are rushed from the moment you get in to the moment you are leaving, because they need to clean your table for the next innocent tourists.
Everything went wrong from the moment we sat down, we had to ask for bread and olive oil to dip the bread. We had to ask for side dish plates so we can place the bread we are eating, they look at me like as if I had ten heads. Especially the English speaking waiter, not knowing that I'm born and raised Sicilian. The manners were just bad.
I think maybe we sounded too demanding for services that I'm paying for.
This English speaking waiter twice hit my daughter by mistake on her head with plates as he was cleaning the table again in a rush.
He did not apologized at all both times.
I just wanted to leave e at the point.
I order a Sicilian dish, pasta with black ink squid. Now, I know my dish. This was not at all that dish this was like taking flour and water water and throw black ink. It was something artificial bad, I did not eat it at all
When the waiter approach to clean the table he did not care to ask if I liked it or not or would I like something else. Again did not care, nor the chef came to me and n said why I did not like. My feeling is of this place,
They all of them do not care because it is inn a busy area and ifthey lose you they get somebody else. This is the first complaint about a restaurant to this extend.response / report this review -
07 September 2017
Ok, the view is great from the front row of tables. However we experienced arrogance from the moment we walked in to make a reservation. The difference was obvious for people that spoke Italian..there were smiles.
I couldn't even get eye contact from the person who was processing our credit card. I would not return here as the are so many other better options for dinner.response / report this review -
02 September 2017
We went for dinner at the Granduca Restaurant which was recommended to us by a local friend as a special place to dine. To ensure a table I had previously booked and we arrived on time (9.00pm) to be shown to our places. The young waitress was somewhat disinterested even though we were provided with water, bread cover and menus. We had to wait for another 30 mins for someone to finally take our order though the restaurant was not busy and the wine and food arrived about 20 minutes later - unfortunately not what we ordered. After a perfunctory apology with an implication it was our fault and another promised "2 minutes", which turned out to be 20, our meals arrived which were very tasty if overpriced.
However, the setting was excellent, overlooking the sea, although I had to move on two occasions to let a food trolley pass to serve another table. After waiting for further service and not being asked if our meal was satisfactory or we wanted anything else, I asked for the bill and duly paid by credit card.
As we left the manager/maître d' rushed over and demanded to know if we had paid and was not happy until he checked with the cashier, despite showing him my credit receipt. Feeling very much insulted, I quietly explained my grievances to him to which he simply gave a shrug!
It is rare for me to complain or give poor reviews, and I hope that this is a one-off experience because the restaurant setting is worth the extra cost. Sadly, from other reviews it is not!response / report this review -
28 August 2017
Overall fantastic experience with staff being fast and polite, pizza was above expectation and great value for money. Dessert is not suggested, stick to food and drinks.
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27 July 2017
Lovely place with a great view from the terrace. The food is lovely and doesn't break the bank. The staff are very friendly, especially the man who takes orders on a menu tablet. Extremely professional staff. Recommended.
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15 April 2017
Most amazing swordfish pasta with eggplant and fennel! Also the shrimp pasta with pistachios is scrumptious.
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10 February 2017
Perfect location, great selection of wine, very helpful and polite staff. They forget about one order though
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29 October 2016
Hard to rate as the restaurant has two sections the casual pizzeria and the more formal restaurant. On the evening we dined there the pizzeria was closed due to bad weather. My partner took a pizza while I took the veal cotoletta. My dish was delicious however the pizza was rather disappointing.
Service was very efficient especially keeping in mind that the place was packed.response / report this review -
25 October 2016
Service is ok. They are nice to children, they proposed even to give the children a half pizza because of the size. So service was ok and diner was also ok. So this restaurant was almost worth the total of 5 stars.
Only BIG - point, we needed to pay an additional 10 euro. Because they dress up the table. They said that this was normal in this region but after 1 week this restaurant was the only one with this STRANGE ADDITIONAL FEE.
So nice restaurant with nice view but with some ADDITIONAL COSTS. that's why Just 3 stars instap of 4 or 5.response / report this review -
07 October 2016
Lovely setting and pretty good pizzas. Pizza restaurant is downstairs.
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