Nails Academy

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Via Giovanni Amendola, 58d, 07100 Sassari SS
Added by Jopie, at 19 December 2021

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• Vanna Bazzoni

  26 August 2022

  Good evening, I give my experience regarding the work done by the girl who does the eyelash extension. I put 4 stars not because I was not satisfied with the work, indeed I am! but why do we have to refine the fill and the color a bit darker in agreement with the girl. My starlet less is not a "demerit" but only because I was used to the Russian model, instead the girl adopts (at least mine) a very beautiful natural model and being mine very small and fragile she did a great job anyway.
  Now I have the next appointment and let's see to do 5 stars because I'm sure that together we will understand each other and a great job will come out.
  Satisfied.
  Vanna Bazzoni.

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• Francesca E Salis

  02 August 2022

  I don't want to give 2 stars, I give 3 because I appreciated the kindness, availability, cleanliness and aesthetics of the gel manicure that was performed on my nails.
  However, I cannot give a higher score because the gel manicure in structure I was given gave out on some nails after only 4-5 days from work. I called the center and they were very helpful in correcting the problem, fixing all the fingers. However, after a further 4-5 days the structure of the gel has broken off completely on some nails and is precarious on other nails. I specify that I have been doing gel reconstruction for about 2 years in other centers outside Sardinia and it had never happened to me (nor do I do activities that make my nails affected), so I attributed the problem to the product used on my nails. I advised the owner herself to consider the products and their composition, because it is a pity since her work, on an aesthetic level, was very beautiful.

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• Silvia.96 Osbourne

  12 July 2022

  Super precise experience!
  Now I'll explain why;
  I am from Milan and I needed to have my nails redone. The owner Daniela, a girl to say the least precise! Super!
  So far I have not found a precise, clean and attentive to detail beautician.
  I will definitely return

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• Giulia Sias

  31 December 2021

  What to say? Coming to the nails academy is always like feeling at home.
  Professionalism, kindness, courtesy, attention and quality are factors that reflect what Sonia and Daniela are.
  I've been coming here for various types of treatment for years and every time it's always like the first time, they never disappoint me
  There is really nothing to say! They were a great discovery for me, I can't live without them anymore ❤️
  Thanks thanks thanks

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• Valentina Depalmas

  26 December 2021

  I booked a manicure appointment with Semi-permanent in this salon many days ago, in anticipation of the holidays, I show up on time and the beautician lets me choose the color. I inform the lady that having large nails, I would simply like her not to completely fill the nail with color but to leave just a border on the sides (which I have been doing for 10 years in any salon I've gone to and no one has ever raised the problem ). I didn't ask for anything particular, strange or difficult, but a legitimate request, dictated by the fact that my hands look better this way aesthetically. At this point the lady, with arrogant and know-it-all manners, refused to carry out the work, making excuses such as "professional ethics" because according to her my request was not "fashionable" and therefore did not want to "tarnish the reputation of the shop ” applying the glaze as requested by the client, also insinuating, in an altered way, that I shouldn't be the one to tell her how to do her job. I smiled because, naively, I thought it was a misunderstanding; it seemed surreal to me that he couldn't accommodate such a trivial request from a client.. I calmly re-explained my requirements, but he rudely insisted that he was refusing to do the job out of "professional ethics" as it is not fashionable not to cover completely the nail with color, despite having asked her for the courtesy because, from experience, I know that the effect on my nails is better and in terms of "work" it shouldn't have taken more time, materials, effort or anything else. I also informed her that I wasn't going to advertise my nails on social media or anything if that concerned her, but she continued to insinuate that my request was unacceptable because it was out of style, she claimed "that's not used anymore". I believe that this behavior is absolutely not professional, as it was a personal need (after all, the hands are mine) and that it would have absolutely not involved efforts other than a standard service, just a little attention to the customer and to its needs, an aspect that was totally lacking on this occasion. The lady preferred not to carry out a job, leaving a potential new client without work done, giving absurd reasons, rather than meeting a legitimate and banal request. In my opinion professional ethics in this case was completely lacking.
  
  EDIT: ANSWER: Dear Daniela, I'm sorry to read the insinuation that I made up what happened by mentioning the fact that she couldn't find my name among the reservations, I booked under the name VALENTINA (the surname was not asked at the office reservation, but you can verify that it was for 12/24 at 5 pm. I would like to underline only that advice is welcome but it was by no means a simple "advice" from your collaborator as she formally refused to carried out the work and she did not limit herself to informing me that in her opinion it would have been better to proceed differently. In fact, I left her salon disappointed and without the work performed. I would have preferred a simple and sincere apology on your part rather than this clumsy attempt to defend the It's indefensible. Kind Regards

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