Name: Mohd Mollura Home Design
Address: SS114, Km 6, 400, 98128 Tremestieri ME, Italy, IT
Telephone: +39 090 625 8945

Mohd Mollura Home Design is a furniture store, located at SS114, Km 6, 400, 98128 Tremestieri ME, Italy. They can be contacted via phone at +39 090 625 8945, visit their website shop.mohd.it for more detailed information.

Location :

SS114, Km 6, 400, 98128 Tremestieri ME

Contacts :

Added by Jopie, at 07 June 2017

Monday 4:00 – 8:00 PM
Tuesday 9:00 AM – 1:00 PM, 4:00 – 8:00 PM
Wednesday 9:00 AM – 1:00 PM, 4:00 – 8:00 PM
Thursday 9:00 AM – 1:00 PM, 4:00 – 8:00 PM
Friday 9:00 AM – 1:00 PM, 4:00 – 8:00 PM
Saturday 9:00 AM – 1:00 PM, 4:00 – 8:00 PM
Sunday Closed

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Claire

17 February 2021

I ordered a sofa late September 2020. After a few exchanges I asked when the delivery would occur. The answer I obtained was: First week of December 2020. While I was a bit surprised by their reply I didn’t comment and patiently waited. It is now almost February 2021 and given how unresponsive their team seems (I always have to get back to them to obtain status updates which, when they finally occur, do not make any sense at all) I have been trying to ask for a refund because 4 months ago I paid $4,997.41 for a SOFA I have never received. Obviously they are totally ignoring my request. I would highly recommend that you stay away from this company which is an absolute scam.
Update dated February 16, 2021: I still have not received my item I paid $4,997.41 for. I wait to see it delivered and in good shape + a commercial gesture to compensate for the 5-6 months I have been waiting for it without having been offered a cancellation option. I have been constantly said "It will ship soon" whereas I would have loved an honest statement stating: "We have no idea when it can be produced and shipped and we are offering you the option to cancel the transaction." While the selling team now seems super responsive and worried about the effect of my review, I cannot post anything good for now as long as I have not received the exact item I paid an expensive price for in September 2020. I have no doubt this company can do well. But for me the experience has been far from honest on their side so far. They should have told me they had no visibility on the production and shipment date rather than communicating a delivery date that they kept postponing. Blaming the overall situation on Covid and sending "apologies" is not a way to deal with a customer who has paid a large and full amount upfront. In September 2020 we were already 6 months after Covid started. Once the item will be received and a solution offered to compensate for the situation I will honestly update my review. Not before.
Texas Mike

14 October 2020

I tried to buy a desk from their "in stock sale". It said the desk would ship in 4-5 weeks. There was an error on their site and they said I was under-charged but that they would honor it and not charge me any more money. They asked if I would ship via boat which would take an additional 2 months but that the desk would ship soon. I was trying to be nice and said yes. I checked the status about 10 days in and they said the desk (which I had already been charged for) would NOT ship before 4 MONTHS, not weeks. This would put the eta at 6 months best case. I was upset and asked them to ship via air at which point they wanted to charge me another $600 for shipping, which I already paid for.

I cancelled, buyer be ware!!!
Ralph Abinader

03 August 2020

I ordered many sofas and coffee tables from MOHD for overseas delivery, the process was very easy from order to shipping. The proposals were amazing, the plans very fast to produce, and the team is extremely helpful. They were always available for questions, even in the tough months of covid confinement. Highly recommended
Elena R.

11 July 2020

I had a wonderful experience working with MOHD from the U.S. I emailed with Gianluca for many months about outdoor furniture. He was so helpful and responsive. The product is very high quality and shipping from Italy was much easier than expected. I look forward to working with this company again in the near future.
Hank Du

02 June 2020

Bought an expensive set of sofa from MOHD for a great price. Whilst COVID had delayed our delivery from Italy to the UK by approx three months, we can understand why that had to be the case. Simona, from the customer service team, was excellent! Responded to our support request and helped us chasing the order whenever we contacted her. Thank you Simona.
Antonino Siragusa

16 December 2017

The best about interior design.
Fast shipping and very kind customer care. Five stars !
Ufo Claudio

07 December 2017

MOHD is the best furniture shop I have ever been in touch, very high quality brand and super professional staff
Luca

13 November 2017

Recommended! Great experience. You can't beat Mohd price even when adding international shipping. Delivery took more time than published, but overall is great. One part was damaged by the carrier but the shop found a solution quick. Thanks Alessandra!
Pietro Gallo

14 September 2017

This is a wonderful company with a top staff: it is amazing how I have been assisted from sales to after sales! 5 stars because is not possible more
Mikail Arnovitch

23 July 2017

Ordered two couches, the leather sofa is lovely and comfortable but the fabric sofa was delivered stained and dirty. I discussed this matter with the company they didn't take any responsibility and left it at that. What's happening to customer service???
Matteo Sguazzini

20 July 2017

Very inspiring prices but ridiculous service. Delayed delivery and poor communication. A product was even damaged.
Stephane Gouraud

19 July 2017

very poor quality service, avoid it at all cost !
Pavel Blinchik

08 July 2017

Ridiculously bad. Prices may be low, but it is exasperating waiting for months on end for the products and not having any clue why they are terribly delayed. I've been waiting for delivery of a small item for THREE MONTHS. No tracking, multiple promises to check with the courrier and assurances that it was shipped a month ago. Still not sure I'm getting anything. Considering just calling my credit card and filing a claim.
Yuppie House

14 June 2017

Mohd has great collection of decor interiors and furniture. I used to purchase small interior decor from this shop . But not anymore. It is good shop when they have a product in stock. Otherwise you have a risk of waiting for the product delivery over 2-3 month. I have experienced few times of delay after confirmed order. So, I always ask stock availability before make a payment. This time I needed to get the product by certain day and contacted shop for stock availability to make sure i received the item on time. Their response was no stock at the moment but the product will available in 3-4 weeks.( Their 3-4 weeks means 5-6 weeks from my previous purchase experience) I could wait for the waiting period and asked them to make sure they dispatch the product in 3-4 weeks. They said YES. After the payment , there is no update "as usual" and 4 weeks total silence. I contacted to the shop for shipping update and found out there is more delay. I complained few times and then the shop start keep update email with many excuses ( supplier doesn't ship the container, our warehouse doesn't receioved the item etc) . During our conversation , They use the word of " A little " " few days" " "Small delay" but never a little waiting.you should expect to wait few month. I could wait max 3 month for this product and just waited for their shipping information. After over 2 month still no stock. They said they will receive product in "few days". then total silence for 2 weeks. It was almost 3 month past since i made an order and decided to cancel and full refund.. The shop is good when they have a stock of products but otherwise you should expect to receive the product at least in 3 month. Be aware especially for international customers for refund after 3 month of payment from paypal. They will try to send refund from international Bank Transfer which means buyer may need to pay for the charges to receive refund.