Location molto bella anche se un po' datata. Menù così così. Servizio cortese e puntuale.
Just great!
The Best!!!! Amazing!!! Top!! Super , Perfekt!!!!
Sehr schönes Hotel mit sauberen Zimmern und freundlichen Personal.
Das Essen ist sehr gut!
Der Strand sauber. Nur das Meer kann nicht so richtig befriedigen.
Es wird durch den benachbarten Fluss etwas verschmutzt.
Und es gibt sehr viele Mücken bzw. Gelsen.
Sonst ist sehr Hotel sehr zu empfehlen!
Soggiornato per 3 notti in pensione completa. Stanza ampia e comoda, si nota il rinnovo recente (gli infissi sono molto datati). Cucina ottima e servizio cortese, ma stona molto il modo in cui vengono gestite le ordinazioni (camerieri che segnano le ordinazioni su fogli in triplice copia, lasciando i foglietti sui tavoli, stona molto con il clima generale dell'hotel). Piscina modesta, ma spiaggia privata ben orgnizzata). Da segnalare la serata di gala con buffet ed aperitivo prima della cena.
Rooms very clean, service OK
The Property was amazing and they seem to keep up with the grounds and maintenance of the pool, beach, grass areas all very good however when you factor in the poor attitude of the restaurant help and the poor breakfast buffet, I wanted to give them a 2 star but I am going to be generous and give them 3 stars. The front desk was very helpful and the bar keeper in the lounge and by the pool were also a great help. We also did not like the fact that certain groups ate everyday in the front dining room with a better buffet while we were relegated to a corner in the very back of the 2nd dining room the one you didn't want to be in. eggs and sausages were cold every morning and we went within 1/2 hour of them opening and no way to keep them warm, on the lighter side the fruit was always cold and fresh. When they say they speak your language they do if you are Italian or German but if you are English speaking there were probably only 2 or 3 that could really understand English well enough to carry on a conversation to make our stay a little more pleasant. I expected more from a 4 star hotel as I have stayed at Many 5 stars like Crown Plaza's, Hyatt's, Westin's, Mariotts etc. If you were giving them 4 stars for the grounds, i agree but the wait staff deserved a 1 or 2 star at best.
Oh and Jenny Faggionato at Apogia did a fabulous job of saving us because of a glitch in their booking system but the wait staff definitely let her down. I write this review not to hurt Apogia or the hotel itself but for them to talk about their short comings and raise their level of commitment to their customers and the services they offer so they can become a 5 star provider in the future instead of sliding to 3 stars as it seems they are heading now.
Positiv:
- Sehr leckeres essen
- Kommunikation mit dem Personal funktioniert sehr gut. Verstehen alle eigentlich deutsch.
- Zimmer sauber
- Privater Sandstrand mit zugewiesenem Platz.
- schöner Pool inkl. kleiner Pool für Kinder
- Nettes Personal.
- Sehr gut kühlende Klimaanlage auf dem Zimmer.
- WLAN im Hotel, Pool, Strand gewährleistet. 2 Geräte kostenlos.
Negativ:
- Hellhörige Zimmer
- Ratternde Klimaanlage auf dem Balkon. Klimaanlage ist nicht entkoppelt, und das rattern dringt so über den Balkon in das Zimmer.
- Bauarbeiten im 6. Stock
- Öffnungszeiten des Restaurant vor allem am Abend (19:15). Man merkt das die ganzen Eltern überfordert sind mit Ihren Kindern. Unser Kind geht normalerweise um 19 Uhr ins Bett.