Name: Deposito Cure
Address: Viale dei Mille, 115, 50131 Firenze FI, Italy, IT

Deposito Cure is a bus station, located at Viale dei Mille, 115, 50131 Firenze FI, Italy. Visit their website www.ataf.net for more detailed information.

Location :

Viale dei Mille, 115, 50131 Firenze FI

Contacts :

Added by Jopie, at 24 March 2016

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Alexandria Garcia

12 September 2017

We had an absolutely horrible experience today. We have only one day in Florence to enjoy the sites. Instead we were met with complete unkindness and no compassion for our situation as follows. We had purchased our tickets and were told we can reuse it for another bus as it was good for 90 minutes. The bus driver never informed us we had to stamp the tickets and we did not see anyone else doing so. As we do not speak Italian, we thought that we are all set as we had the tickets we paid for. We had to get on an extra bus just to make it back to get hotel within the 90 minutes and the ticket inspectors came on. They pinpointed us out out of everyone on the bus as I'm sure it's because we look like uniformed tourists. We graciously showed them our ticket thinking all was good as we paid and used it within 90 minute. He said we never stamped it at the first stop. We read the back of the ticket and in English no where does it say validation takes place by stamping the ticket. We thought the ticket itself was proof or validation of our purchase and that they get scanned to show the time if questioned. We were fined a total of 110 euros which we had no cash to pay. I was in tears because it was a very honest mistake and one that we would never make again. We were met with harsh cruelty and no compassion. We had to bus all the way back to town to pay it at the office and then took the bus all the way back to our hotel outside of the city centre. Instead of feeling happy to be in this city and enjoying the sites, we spent the entire day dealing with this issue and just feeling completely unwelcome and caught in an awful event with no help. I will never ever come back to Florence simply for their unkindness here in not trying to help us or give us a warning at least as this was a terrible honest mistake. I will unfortunately have to tell anyone who asks that Florence is a very unpleasant and not tourist friendly area because of their transportion system all around.
Maria Grazia Battaglia

11 July 2017

I bus sono sempre in ritardo! Non so quante volte sono arrivata a lavoro o a scuola tardi per colpa loro.
Giancarlo Bocciolini

29 June 2017

Perche tutti sono gentilissimi mi spiace per il sevizio pubblico ma non è colpa delle persone che ci lavorano ma di chi li comanda.
Dorotea Amoroso

02 June 2017

Avrei dovuto fare reclamo ma non ne ho avuto modo: prendo l'autobus occasionalmente e, anche se spesso mi ci trovo bene, ci sono stati degli episodi pessimi tra cui conducente che guida scrivendo al cellulare e che accorgendosi che lo guardo inizia a fissarmi sprezzante, il tutto continuando a "guidare"; altro conducente che alla fermata mi fissa con bocca spalancata e non mi apre nonostante fossi ferma davanti alla porta anteriore alla fermata e riparte senza farmi salire. Trovo questi episodi ingiustificabili
Luca Padula

26 May 2017

Pessima azienda. Servizio scadente e furti continui a chi prende il bus pur pagando. Un danno per Firenze
Samuel PageTube Montegrande

04 April 2017

Pessimo servizio
Riccardo Fiore

02 June 2016

Servizio scadente o pari allo 0 per quanto riguarda la verifica della convalida dei biglietti. Non ti lasciano il tempo di obliterare il biglietto appena prendi l'autobus all'ultimo secondo, nonostante i testimoni, ti multano. In aggiunta uno dei controllori (il cui numero di matricola sarà segnalato ai dovuti organi responsabili dell'agenzia) non ha svolto correttamente il suo lavoro poichè non ha eseguito il controllo della convalida dei biglietti di tutti i passeggeri, ma solo del sottoscritto, di mia madre e di un altro passeggero che siamo entrati INSIEME CONTEMPORANEAMENTE al controllore. Si tenga anche presente che sui verbali, il suddetto controllore, ha riportato dati anagrafici con errori ortografici di copiatura (ovvero i nomi di città di nascita) e altri dettagli
Vi sono anche difficoltà nel mettersi in contatto con i loro uffici telefonicamente
Gustavo Figueiredo Photography

31 March 2016

The guys who check your tickets are thiefs. No one is there to help. They don't inform you and then fine you. For each fine they earn a commission. And they don't look you in the eyes. It's easier for them this way. Criminals.