Mi sembra un sito affidabile, spero vada tutto bene, sto provando a vincere una frizione polini da questo sito dopo aver visto il post su instagram. 👍
I purchased a product on July 27, 2020 by contacting the seller immediately after the purchase to find out when the goods would arrive (on the site they wrote 2 working days and goods in place) but they replied that the goods were not in place and it would take 7 o 10 days for delivery. I contact him again on August 18th and I am told that they were closed for holidays and would be shipped on August 24th with delivery the next day.
Call back on August 28, they say they still have to ship but they will do it fast.
On September 6 I am forced to send an email to the seller asking for the cancellation of the order and the refund of the amount spent.
Well, as of today 28 September 2020 (2 months after the purchase) no one has answered or contacted me I have had a refund.
People like that should change jobs. Think about it
IMPORTANT UPDATE on 01.10.20
The seller promptly contacted me, refunded and apologized for what happened.
He was very willing to quickly resolve the misunderstanding that occurred between him and the supplier company, also offering me a discount on the product I requested and sending the goods back to shipping.
What to say . Problems, when you are in business, can be created, but they can also be solved and in this case Mauro did a really good job recovering and satisfying the customer. Good boy!
The 5 star after delivery.
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I bought a product (Koso G2) in your store months ago and I have not received it yet. They said that they had sent it through the post office, but I have spoken to the post office and they say that the tracking number does not exist. They do not answer my messages, when I call them by phone they hang me I want you to send me the product or give me back the money.
You: Your name?the nick of the order on ebay?
Answer: I sent you now a WhatsApp message, an eBay message and an email message too. I hope you read some of those messages.
27/06/2019: We have reached an agreement and he will send me the order
29/10/2019: He definitely does not respond to my messages or send me anything. This man is a scammer and has kept my money. Do not buy in that store.
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