The launch of eSwasthyaSeva is a step forward in providing access to qualified doctors in the country. However, eSwasthyaSeva itself is not a medical service; it enables patients to book appointments online with doctors. Being a portal, eSwasthyaSeva increases visibility and accessibility to health care and also reduces the wait time for patients. Appointments can be booked online with reminders being sent on SMS/email to both the patients and doctors. “Patients can also review the performance of the doctors and give their feedback. For those patients who are not comfortable with the internet, there is also the facility to book appointments over telephone
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