Great store. Love the food hall. Great for kids clothing.
Great experience. The store is very well stocked with quality wares. We went for coffee and scones and the service was exceptional.
M&S are simply the best when it comes to food. Staff are a jolly bunch and always very helpful.
Only downsides is access and parking which is expensive and down to Douglas Borough.
Great selection of menswear, ladies and children's ware. Small food hall but good selection. The cafe also has a varied selection of food, drinks and cakes
Shelves nearly empty. I suppose M&S can't really get the blame if the boat didn't sail. Managed to truffle enough out to make a stew
Great, helpful & friendly staff. Large selection of clothing and home items. Food hall is large
Bought a tin of biscuits with a beautiful owl design. The till assistant was able to tell me about the artist Jeremy Paul, which made it more special. Thank you.
The staff in m&s Douglas on the Isle of Man we absolutely wonderful when my mum had a fainting spell during her shopping trip. While one person went to grab the wheelchair, another dashed to get the nearest chair and stayed with her until she felt better. Mum really appreciated the kindness and time given by staff even though they were busy. (Plus we had a lovely cuppa in the cafe before heading home). Our thanks to the lovely staff in Douglas.
Marks and Spencer is a chain so the product quality is consistently good. The thing that can't be guaranteed from store to store is the quality of the staff. My experience of the Douglas store is pretty good. It's not 100% all of the time but usually is good.
Always a great store and my go to shop for clothes. Food section as ever excellent.
Always well stocked with fresh produce. The staff are helpful and pleasant. Easy to park above the store and collect by car is simple. The store is spotless and the cafe/ restaurant, although at times rather noisy is good. Always a pleasure to shop.
Has a little bit of everything. The people who work there are exceptionally nice and helpful. One even called a taxi for me.
Only one on the island - could be a lot better service.. The cafe service is SLOW. No such thing as a quick coffee - often a lot of staff be find counter & only 1 or 2 serving !
Will not do my weekly shop in a Wednesday ever again. Huge shortage of stock in good department.
Why are these not in Canada? I want one in Canada. Good size, employees are super nice and keen to help you.
Friendly helpful staff and the usual M&S excellent quality, but I do find that the stock replenishment tends to happen in a very obvious way, completely blocking aisles and shelves in the food section (This has been on several occasions on different visits, at different times of the week). I appreciate stock has to be replaced but could you do it by taking up a bit less room or stocking one section at a time please?
Love shopping here.
Great clothes and great selection of food.
Great homeware upstairs
Good big store with lots of items to buy and pleasant staff
Really good sized M&S, food hall is well stocked too.
Cafe : good coffee but slow to serve. Food outlet : great choice and good deals on various items. Clothes : a little pricey on the whole.
Good for shopping. Love their vegetables and fruit
Wide selection of M&S food and clothing. More comparable to a London store than a similar sized north west England store. Good service, staff always willing to help