My son is 5 and has autism . I thought getting his eyes tested would be a nightmare. The optician Gillian was out of this world. I am recommending them to all of my friends.
Have always received the very best of service from Specsavers since first opening in Wexford. I think that was about 20 years ago.
Great service, staff always friendly & efficient. Very wide choice of frames here at reasonable prices.
Great staff, good glasses choices in all prices range
Poor service. Long wait for an appointment
Great service
Very professional service. Very friendly and helpful.
Best opticians
Looked after by a very knowledgeable young lady by the name of Cassie who was both excellent in her knowledge of product and people skillsvery satisfied.
I received my specsavers reminder in post,I made my appointment for today .I found the staff very nice the inital girl who took my details very friendly.I found the second girl who tested my eyes very professional.I have up to now not needed glasses so just came for yearly test.Although I am now on a medical card. I hope this is not why I was treated the way I was treated by the next girl I dealt with, as now i need glasses for reading.I have never needed glasses before.Four years ago I got glasses for night driving only but never used them as I no longer drive and only purchased them because I did not like the glare of lights from other cars when driving.I picked a pair of glasses cheap but nice as I am not working did not want to spend huge money.And they are only for reading everything was fine I got up to leave said I would collect them next week.I was advised I would have to pay for them.i said I did not have money with me did not know would need glasses.I was advised they would not be processed or even sent away to be done until payment.I said never paid for something have not received before,was advised if i bought a top in dunnes would have to pay for it I said yes but would get top at time of payment.I understand if people do not come back for glasses they are useless to specsavers.But now have to go back in 8 miles to pay for something that i do not know will be done satifactorily.And then go back in again to collect them.I also advised there is no specification on any documents sent to me payment up front and there was nothing in store, was advised there use to be. I would have made appointment when had cash on me if I had known.I only had my shopping money with me and was not enough.Its a pity as the staff where nice but i was made feel like I was not trusted and felt very embarressed by the whole experience.When I got my glasses 4 yrs ago this did not happen I was private at the time not medical card .
Saoirse