Well laid out and good prices on the safety equipment
Good friendly service and ample parking.
Had great service today from Steven and Joanne. Many thanks for going the extra mile for me
If I could of put 0 I would of. I ordered a bike yesterday Monday 22nd which was supposed to be available for collection today 23rd. I received a call to say that my order wouldn't be ready on Thursday 25th like it was supposed to be. To which I replied that my order was supposed to be ready today Tuesday 23rd. I had intended to go and collect it straight work today, and use it for my commute to work. Unfortunately the lady I spoke to Joanne, was very rude and spoke to me as if I was an idiot. Even after I told her that I was currently looking at the confirmation email with the collection date indicated on it. She insisted that I was wrong, and that she would show it to me when I came in. What is the point in giving a customer a date to pick up their product if they aren't going to honour it? Terrible customer service, I cancelled my reservation and I won't be returning. I would rather travel further in the hopes of getting a good service. I have attached my copy of the email stating the collection date and time.
Good for Those roof rack and bike rack parts.
Customer service very helpful but can't say the same for the cycle counter . Not much knowledge or not very friendly
Good motor accessories but I wouldn't advise getting your bulbs fitted here. I did and both were fitted incorrectly.
Staff are very unhelpful in the cycle section but in the audio section they excelled themselves.