Fonez4u

Location :

2 Eyre Square, Galway, H91 PT3F
Added by Jopie, at 23 May 2021

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• Aisling Doyle

  24 July 2021

  STAY AWAY - WILL TRY ROB YOU BLIND
  Went in with my phone as it would not turn on for me. Two guys at the desk told me they would plug it in, get it turned on and then see what the issue was with the phone and advise me of what options I had. They were meant to ring us on another phone 30 mins later but we did not receive a call. 1 hour later we went back to the shop, the phone was now turned on, and they told us that water damage was the issue and the screen and button would need to be fixed but that the phone was usable as is with the home button. We declined the offer of getting the screen and button fixed but thanked him for plugging the phone in for us. He then asked us to PAY €110! He claimed he put new parts in the phone and cleaned the inside of the phone. Which I don't believe he did. Either way we did not ask him to do this. What was agreed before we left the shop was to plug it in and see if it would even turn on. Nothing else was agreed! We refused to pay the €110, for the water damage which was still evident with the phone on, in which he responded he would have to take out the "new parts" if we did not want to pay. He then asked would we just pay him €50 labour instead. Again we refused and left him with the phone to take out whatever he was claiming he 'fixed'. Extremely rude and arrogant!! Stay Away.!

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• Sarah Doonan

  19 June 2021

  Abbas was so lovely and so so helpful to me, Abbas gave me great value for money and a great deal, he recommended which phone i should get to me as i was unsure and explained everything to me.
  Abbas even waited after closing hours for me as i was finishing work and was so accommodating. I will definitely be coming to the shop again and sending anyone his way!!
  Thanks!

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• Catherine Farrell

  12 June 2021

  Excellent service. Got a fantastic deal on my new phone. I love it. This guy went through all the pros and cons of various phones. I had plenty of questions. Threw in a free case too. Can't recommend him highly enough.
  Thank you, happy customer.

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• Nara Gomes

  02 June 2021

  Amazing experience. Very friendly staff. Good price. Extremely quick fix. Highly recommend

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• Yane Cruz

  30 May 2021

  Very good service, give you all attention, good products. I’m happy with my purchase.

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