having recently been an inpatient this hospital was a great place to be good professional nurses at all levels excellent doctors but on returning home i seem to have been forgotten about suppose to attend outpatients today no appointment arranged so at home now with stitches in and don t know who to contact tried yesterday but got sent from pillar to post around in circles with a promise in the end to sort it from appointments but still not heard anything and still have the stitches 5 star treatment in hospital but 1 star for everything else
There is rarely any parking and waits are really long. Usually 1-2 hours wait from the time of your appt. sigh
We are on ladybird ward with my 7 month old girl. Nurses here are the best in the world. Thank you all from my heart.
This hospital is one of least patient friendly facilities I have spent time in during an illness. I have had better service provided and more organization in most third world countries.
The blood taking protocols are either non existent or not followed. Hospital personnel did not use ppe in drawing blood from me. Blood on needles was placed on working surfaces. And, viles of blood were not marked prior to drawing blood.
The hospital's cleanliness standards seem to be low. There are janitorial staff on the floors however they do not meet what would be considered best practices for keeping a medical facility spotless.
I had the misfortune of spending two nights in the emergency room. On the first night I arrived at 10pm I was admitted over a four hour period. It was 20 hours before a diagnosis was made.
Blood samples X-rays and an ultra sound were done over that twenty hour period. To arrive at a very basic diagnostic. This would be unacceptable at best in any other modern facility.
I was told I would most likely need to spend a second night. I was looking forward to getting out of the EM. There was maintenance taking place in the corridor adjacent to the patience on gurneys. I complained to the nurse at my station. Telling her I found it hard to believe that the work was being done without dust controls. That the administrator would allow such a practice.
I was told that there should be controls but the contractor did not have any any. But the work needed to be done.
I was incredulous when I found no rooms were available. If one did become available I would be moved.
The mid night staff had no respect for the patients need to sleep. Understanding that the shift must preform their duties, they acted like it was the day shift. They were loud and boisterous well beyond the level required to do the work of the shift. Finally at 3:30 I went to ask the EM shift supervisor if she might ask the staff to keep it to a low roar. She simply said no.
It is bad enough having to spend the night in an active corridor that alone would cause a sleepless night but the loud talking and at times yelling is detrimental to healing.
The shift supervisor suggested perhaps a room will be available the following night. I assured her I would not be spending another night in this facility.
As a guest in Ireland I am shocked at the findings. Cork being the second largest city in the Republic I can only imagine what the other hospitals might be like.
To review the service of this hospital;
Earlier this year I had a medical emergency that required surgery.
I went into the A&E department received surgery 26 hours later. My surgery went well but spent another 24+ hours on a trolley in a a corridor to recover from the surgery before getting a space in a room. I am one of thousands who have experienced the long waits in Cork University Hospital. Thankfully my problems were not life-threatening, so I can't imagine the pain of those who went into the with such emergency issues and experienced such long and tiring waits have gone through.
It's evident that the issue if due to limited recourse's and high amounts of people entering. The staff I was all worked tiredly in a very strong work ethic. I have been up to the hospital on a regularity enough basis for months after my experience. I have been in many different parts of the hospital.
Cork University Hospital (CUH) is enormous. They have endless corridors to different departments and sections. They offer the biggest amount of medical treatment in Munster (Ireland). The hospital is constantly on the go and kept in great condition considering everything is in constant usage. The staff are always helpful and try the best they can in their limited interaction time. The only problems with the hospital is overcrowding of patients.
We were impressed with the professionalism and attention provided in the pediatric sector of this hospital. We are very grateful.
Nurses are very nice and all the problems are dealt with. Bit of waiting for the Dr. but you get this at any medical place.
My experience at this hospital can only be one of praise, admiration and the best attention anyone could wish for when arriving from the UK on a weeks holiday! I spent six hours being seen by various nurses within the Eye Clinic who were all highly professional and all did their best to put me at ease. Unfortunately I had to have surgery the following day at another Cork hospital owing to the Surgeon's diary who were equally professional.
The staff could not be nicer and caring on both this renal ward and dialysis unit. I Def wouldn't say I loved being here but I certainly know there efficient and super qualified and their really patient orientated despite the very hard Job they do here. They are saving my life. I'm so grateful.