Claddagh Jewellers

Location :

• Evie Juno

  27 October 2017

  While my family and I were in Galway on vacation my sisters and I all got jewelry from Claddagh Jewellers as a reminder of our trip together. Unfortunately, since this necklace was purchased in August, 2016 it has broken 4-5 times. I believe the necklace cost around $200 and every time I had to bring it in to get fixed cost me another $25. This pendant has a lot of sentimental value to me, but at this rate it is costing me at least a $100 a year to keep fixing.
  
  I have never had this problem with any of my other necklaces and it seems that the reason is because of how the chain was made. If I had lived locally I would of brought this back to Claddagh Jewellers and requested to exchange this necklace for a chain that was not as cheaply made. Even better, it would be lovely if someone could reach out and address my concern.
  
  Eva

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• Richard Lomas

  01 September 2017

  *See info ad the end about paying in Euros or your home country currency.* I bought my wife a Claddagh ring and some other things for the rest of my family. The selection is good and you can get your ring resized there as well if they don't have one that fits. One thing I didn't like is when given the option to pay in Euros or USD they convinced me to pay in dollars. Being the first place we shopped at we had no clue which one to pick. After talking later with a waitress she told me why they wanted me to pay in dollars instead of Euros. It benefits them to do the conversion for us instead of letting your bank do it. It's really disappointing that such a nice place is trying to make a few extra bucks off of unwitting tourists.

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• Katelynn Clark

  26 July 2017

  I'm not sure what to thinkThey have a great selection and I received very friendly service in the store. I purchased a Sterling silver Celtic knot design ring early in June, and I loved it. However, the ring has gotten terribly scratched up after just a little over a month of normal wear. I'm very disappointed because I purchased the ring hoping to have it as a souvenir from my Ireland trip for many years to comeI wonder if there is some way to return or exchange it since it hasn't even held up for two months

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• Manuela Melchiori

  12 November 2016

  The rings are beautiful and they were extremely helpful with answering all my emails (the size ref. are different from ours in Italy). I will highly recommend the online shop and I want to thank them once again, everything was perfect!

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• Autumn O'Connor

  25 August 2016

  Terrible service, misadvertised tourist attractions at their venue, cold, harsh interior and a general money-making vibe. I thought the ring selection was cheap, and they did not seem to exude expertise. There is a nice mural painted above the store, however

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• Michael V. Coogan

  22 July 2016

  Terrific experience of ordering two rings online then picking up (as a surprise) in the store.The ordering was easy, assisted by helpful staff via e-mail, and the staff in the store on the day of pickup were delightful! Would heartily recommend the Claddagh Jewellers!

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• Steve Kearney

  04 July 2016

  Speaking for the Dublin location.
  I've wanted a Claddagh Ring for months now and finally made it to Europe on business. I stopped in here to finally get my ring and found they had a half size up but not my size. I was heading out to Prague but would be back to Dublin in 3 days. They told me by time I arrived back in Dublin my correct size ring would be waiting for me, only problem was I was going to arrive after hours. When I did come back into Dublin I met the guy at a local pub and received my perfectly fitting ring! I couldn't have been happier with their level of service. Everyone in the store worked to best serve me and make me feel like a priority. I could have had it shipped but really wanted that authentic feeling of going home with my ring on my finger. I will certainly be purchasing all my Irish inspired jewelry from this location without hesitation. They are an amazing business with a product that speaks for itself!

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• Alec Wilmart

  17 June 2016

  A++++++++ service!
  
  Honestly, with the internet, you can get just about anything you wish, and with little effort, you can find a great deal, but in terms of service, the world wide web is a dark void. Claddagh, and the people who work there are second to NONE in terms of service. They go above and beyond to meet your needs, and there is NO pressure to buy. My wife and I are from Seattle Wa in the U.S., and wanted to replace our wedding bands while we were on vacation in Ireland, and we stopped in. They had beautiful options in every price range, and we decided on some very simple silver bands. The sales people treated us with so much kindness, and just made our day.
  
  Two months later, I had lost mine. I inquired about receiving a replacement and within an hour, they had found a record of my style and size, and had sent me a replacement at a discounted price. Perhaps this is just the way things are done in Ireland, but I am not used to that sort of ease and service in the states.
  
  Support this business. Their product is the best you can buy, reasonably priced, and the service, well, you already know how I feel about it!

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