SMK Karya Nugraha Boyolali
Jl. Sandanglawe No 1, Sariasih, Karanggeng, Boyolali, KP.57312, Boyolali, Jawa Tengah 57312About
Location :
Description
SYSTEM MANAJEMEN MUTU ISO 9000:2008
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Merupakan system manajemen dengan pendekatan kepuasan kepada pelanggan. Pelanggan pada SMM adalah pelanggan Internal maupun ekternal. untuk dapat menerapkan pemenuhan kepuasan terhadap pelanggan ada 8 prinsip dasar manajemen mutu.
Yaitu :
1. Costumer Fokus
2. Leadership
3. Involveltment of People
4. Proses Approach
5. System approach to manajement
6. Continual Improvement
7. Factual Approach to descision making
8. Mutualy beneficial superior relationship
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