Hermina is the best hospital. Based on my experience it always giving the best service and all the workers are hospitality
Good consultion with Nurse Jelita, very humble and communicative person
too long service and wordy
Very very very slow service, especially in 5th floor (physiotherapy) nurses, staffs and paramedics needs more empathy, also for pharmacy (medicine), take more than 2 hours. There are big room for improvement, Management must care about
Good for pregnant woman, the SPOG is good, doctors in average as far as i know are graduates from Faculty of Medicine from University of Indonesia, so yes the doctor is more clever than average hospital
Not recommend if you need fast reponse. Too much time need for waiting. Waiting for doctor,waiting for receipt. My wife eed two and half hours just for normal check up.
So crowded. I stay in executive class for my kid and it didn't feel like executive at all. Everything is so old just like one from 5 years ago but the hospital was just opened and I had my baby delivery. Far declining
Very crowded hospital, about more than two thousand peoples in this small hospital, the service is well, not bad as anyone thinks, the doctor is very helpful, but the waiting time of taking our medicines from the doctor’ suggestion is very long, the pharmacist is very slow at working, the canteen is great but it the tables must be added now.
I cannot say anothing else than most of all the receptionists have a very poor attitude/customer service. They were unreasonably unfriendly and not helpful at all (especially the lady who was incharged on level 4 on Monday, January 8th, 2018 evening). Thank God, Dr. Ronny Corputty and the nurse were very professional and attentive. Very dissapointed!
Nice hospital with good hospitality. Quite expensive here. The parking area is small
Actually they provide good quality services especially for mom and baby care. However, they need to enhance parking management system
Disetiap cabang Hermina Hospital pasti selalu tersedia staff (baik suster/perawat/dokter) yang semuanya sudah terlatih dengan baik sehingga mampu memberikan pelayanan yang tidak asal-asalan kepada semua pasiennya dan dilakukan tindakan yang cepat untuk pasien darurat
i'm almost die because of this hospital in july 2001
Good services and prices, receive BPJS patient, but got one bad experience due Jan 2017, VIP room had a worsted toilet (stinks).
Helpfull, nice people. Good staff and service.
Pelayanan kurang.
Terlebih untuk pengguna BPJS, alur yang rumit buat banyak pasien mengeluh karena administrasi yang berbelit
good place to deal with health problem, clean, helpfull staff and good service
ok
place where my 2 childrens born
pelayanan suster lumayan bagus tapi untuk urusan administrasinya sangat mengecewakan dan untuk ruangan tunggu sangat tidak nyaman
Lumayan Tp pas terakhir ke sini, sistem pendaftarannya agak ga jelas. Ga pake nomor antrian.. gatau kalo sekarang
Nice experience to have a healthy check here.
Phone number is always busy. So bad!
FATAL MISTAKE.. Salah ambil darah. Dokter bilang tidak suruh cek item darah tsb dan seharusnya pasien diinfo untuk puasa. Akhirnya disuruh datang lagi untuk ambil darah ulang. Akhirnya antar suster saling menyalahkan. Mau ambil darah di Lab harus menunggu dari jam 13.00 s/d 16.30, alasannya menunggu suster PIC. Laporan Pengaduan sudah kami sampaikan namun tidak mendapat respon dari RS. Kami pasien Tunai Executive, sedang di-prospek untuk Program bayi Tabung Edelweiss. Tapi kalau lihat begini, serem. Saya pindah RS lain saja,
Ok
Helpfull, nice people ..
Service of the hospital is better than the last time I went here. They receive BPJS patients. The development of new buildings are not really integrated with the old one, facilities are scaterred without clear logic. Parking is hell and confusing.
Janjian lwt tlpn utk daftar pas dtng ngk didaftarin dn ngk bs kontrol. Payah deh mending ngk ush bkn pendaftaran secara online/tlpn. Padahal br pertama kali dtng langsng dibikin kecewa. Dan perawat pendaftaran jutek dan tidak bersahaja, pengennya cpt2aja tanpa mikirin kt udah jalan macet2. Malah seperti itu kecewa. Pdhl poli eksekutif..!!
Kamar kelas 1 kecil. Ac di ruangan rata2 bocor. Kurg sesuai dgn harga rawat inap yg lmyan mahak
Semenjak berubah jadi RSU, nyari parkir semakin susah, cmn itu aja sih. Kl masalah pelayanan udah pasti OK !
kelebihannya: dokternya rata2 berpengalaman dan profesional, rumah sakit kelas B dengan alat yang lengkap, menerima asuransi dengan budget yang agak rendah, bpjs diterima hanya jika dapat ref dari rs kelas C. kekurangannya: proses apotik lama, kalau telpon jarang/ lama di angkat,
Lab tercepat keluar hasil nya
Decent service, value for money
Excellent service
pelayanan memuaskan, keep up the good works