I ordered 1-2 november 2021 room no 106 and 104.
2 rooms deluxe room for my guests .
from the beginning of check-in at around 5 pm the staff was not friendly, it seemed like they were talking yelling.
one incident at 7 pm my guest was swimming in the hotel facilities and accidentally dropped a balcony chair near the pool, the hotel staff immediately reprimanded me, rudely and then lifted the chair that fell with emotion without saying sorry to the guests who fell as if I was riding even my guest almost emotional but I can handle the emotion. please improve its performance if you warn, don't be like thugs. It is mandatory to warn us if we are wrong, but if we do it like this, sorry, it is very unprofessional.
Personal experience, 4 nights here. The initial impression was great, but it was my turn to be speechless because the service did not include mineral water which is usually provided. Hot showers can't work, hotel staff who shift only 1 person due to PPKM, the pool is dirty and blurry and the atmosphere seems like a quiet hotel. The building is 3 floors but only 1 floor is used, hopefully the pandemic will end quickly, the impact is really felt. Have a nice trip!
the location is really ok not far from kuta beach, the price is friendly the place is ok the bathroom is also clean help booking at 083140602007 hope it helps
The Hotel is Fake. Old hotel with a new Brand for better recession.
Pros :
Friendly staff
Good location
Cons :
No clean room
No clean toilet
Old room
Too much cockroaches and flies
I will not visit it again