Name: Mitra Keluarga East Bekasi Hospital
Address: Jalan Pengasinan, Rawa Semut, Margahayu, Bekasi Tim., Kota Bks, Jawa Barat 17113, Indonesia, ID
Telephone: +62 21 89999222

Mitra Keluarga East Bekasi Hospital is a hospital, located at Jalan Pengasinan, Rawa Semut, Margahayu, Bekasi Tim., Kota Bks, Jawa Barat 17113, Indonesia. They can be contacted via phone at +62 21 89999222, visit their website mitrakeluarga.com for more detailed information.

Location :

Jalan Pengasinan, Rawa Semut, Margahayu, Bekasi Tim., Kota Bks, Jawa Barat 17113

Contacts :

Added by Jopie, at 19 February 2015

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Anonymous

18 April 2018

As of April 2018, this hospital is still CROWDED and EXPENSIVE. And also, although this hospital is already computerized since a long time ago, the service queue is TOO SLOW. BAD ADMINISTRATION. And yes, all patients must PAY FIRST, and to pay we usually have to wait for quite a LONG TIME. The steps for PAYING and TAKING medicines (Pharmacy Unit) also takes a VERY LONG TIME. There are some nearby alternative hospitals other than this, such as the newer Awal Bros Hospital, it is far better than this one.
Anonymous

24 March 2018

Crowded..long queu for everything..will choose other hospital if possible
Anonymous

19 March 2018

Super crowded, bad administration scheme, valet is the only bright side
Anonymous

23 December 2017

BIG NO for this hospital!!!!
Dont waste your time and money.
Anonymous

14 December 2017

Easy to access on bekasi timur centre town and feel hospitality be here
Anonymous

03 November 2017

Good hospital,good serving..I like being here,buat I don't like if ILL..
Anonymous

16 September 2017

Good service, good room and nurse very kind
Anonymous

02 August 2017

Good room and friendly staff
Anonymous

29 June 2017

Good servis..
Anonymous

13 June 2017

Have an experience when my beloved wife take an operation on held by dr Andi Dharma.
Anonymous

06 June 2017

Order ok
Anonymous

05 May 2017

My father was admitted on January 2016 for stroke.
While my younger brother has no medical training he communicated with me through Skype and phone daily updating my father's condition.
My father was admitted for a month, at first he received stellar care from both team (physicians and nurses). We spent a lot of money on the first two weeks when my father was at ICU.
After they found out we were a bit low on funds the physicians gave us less stellar attention. Knowing that both my younger brother and I were working on trying to keep my father staying at the hospital and working on the cost, together, they didn't give us a peace of mind. They knew we were trying to find the best care for our Dad and also trying to fund the expenses. Regardless the team at Mitra Keluarga didn't care and didn't try to give us peace of mind and didn't try to comfort us.
Instead physicians kept pushing us to purchase medications that were expensive, and kept telling my younger brother "the what if" situation. At some point one of the doctor suggested us to go and find cheaper hospital and suggested us to move our father to public hospital.
At this point we had spent millions of rupiah and were trying to find the best solution.

It is very sad to see that the Healthcare providers at Mitra Keluarga have no compassion and only care about bringing the profits to the hospital.
They don't live up to their mission and vision. They are not true caregivers at heart.
They don't have compassion for the vulnerable and poor and have no intention to help the community.

They should change their mission and vision "Melayani Dengan Hati" to " Melayani Dengan Hati---if you have money"

Sadly we lost our father on November 2016.

Despite bad experience we had, we would like to thank few of nurses who came to our home and helped my younger brother cared for my Dad.
I will not recommend Mitra Keluarga to friends and family.
I am not quite sure either how compliance are they with their policies and patient safety. As far as I can tell they refused to place my Dad on ICU after they found out that we were low on cash.

They don't put patient's safety first, they are not compliance with their promises as care givers.

Aside of few nurses who were very kind and nice to my father I say thank you to them, but I will not recommend this hospital to anyone.
Anonymous

22 April 2017

Pelayanan nya standar rumah sakit. Ramah, tapi minim senyum :)
Anonymous

07 April 2017

So bad! Slow service! So many nurses but seems not giving maximum services. My mom as a patient over there in fresia floor, ready to leave room since 12pm. Just waiting for payment process from finance and thats took 6 hours until 6pm. those nurses blame on the finance division and also the insurance but actually they are so slow and useless. Do nothing. They put a blame on insurance which actually after I call insurance the hospital havent put the document until 5pm. After i confirmed to finance, the staff said the nurse just put doc about 16.59 pm which mean 5pm. Sorry, I could say, this hospital have many nurses in each floor but thats seems useless because they put a blame each other and lack of coordination. Please my request for hospital, just hire the good people to serve patient. Thank you.
Anonymous

24 November 2016

Good service
Anonymous

22 November 2016

Good and Nice Hospital, highly managed, also expensive.
Anonymous

20 November 2016

Good service, but little expensive than standard hospital
Anonymous

26 October 2016

nice services and well managed administration
Anonymous

16 October 2016

Ok
Anonymous

08 August 2016

the street headed this hospital is very crowded
Anonymous

20 June 2016

Parkirnya luas
Anonymous

02 April 2016

Bolak balik kesini mulu. Gak ada Rs yg representatif lg di Bekasi Timur.
Anonymous

17 October 2015

hmmm
Anonymous

26 February 2015

Excelent Hospital services