About
Location :
Added by Jopie, at 16 October 2016
Opening Hours
- Monday 8:00 AM – 4:00 PM
- Tuesday 8:00 AM – 4:00 PM
- Wednesday 8:00 AM – 4:00 PM
- Thursday 8:00 AM – 4:00 PM
- Friday 8:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
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8 Reviews
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28 January 2018
Sharing the procedure at Brief:
1. Register online (with quota) or come on 08.00 - 10.00 as manual
2. Prepare document as needed: Akte Kelahiran, KTP, KK, Ijazah, Surat Nikah, Surat kuasa & Pas Foto (bila diwakilkan), and 1 copy each of them.
3. Go to the front office to get and fill the form, then have the queue card
4. Wait your number being called, while recheck your documents
5. Called, asked about paspor destination for, and documents will be checked by the officer
6. Get a map with new queue number for taking photo
7. Get receipt (bank billing)
8. Pay to the bank
9. Get the passport in next third days (workdays). Simulation: Payment in Monday, Get the Passport at Thursday. Go to the west side building to take it.response / report this review -
10 September 2017
They like to make things more difficult, why it has to be difficult when there is easy way. Why we have to go there again and again just for simple process
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16 August 2017
They have a dress code , which requires you to wear long pants until ankles (even for men) yet they don't provide sarong.
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25 July 2017
Staff are friendly and informative. You get free snack and coffee and water. Spent only 2 hours to renew passport (7.15 to 9.15) and no queue for collect the passport 3 days later if you come later in the day (past 1 pm)
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13 July 2017
There are inconsistencies between written rules and rules in practice. At least they have organized queue and provide free coffee.
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14 June 2017
No calo, which is good. And everybody just wait in line to be processed.. i guess its alrite. Waiting room,,, not to big, but its air conditioning,,,
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27 April 2017
Online system is no longer in use. Service is taking so long time, especially when you came above 8 o'clock. If you come after 8.30, mostly you cannot be served on that day since the queuing already full.
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23 October 2016
Clean, cozy, good services and no additional fee. I recommend this place to make your passport. Public toilets is clean. Available free water, coffee, tea and snack.
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