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About

Murni Teguh Memorial Hospital is a hospital, located at Jalan Jawa No.2, Gang Buntu, Medan Timur, Gg. Buntu, Medan Tim., Kota Medan, Sumatera Utara 20231, Indonesia. They can be contacted via phone at +62 61 80501888, visit their website www.rsmurniteguh.com for more detailed information.

Location :
Jalan Jawa No.2, Gang Buntu, Medan Timur, Gg. Buntu, Medan Tim., Kota Medan, Sumatera Utara 20231
Added by Jopie, at 19 June 2015

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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18 Reviews

  • Rosalin Pakpahan
    01 March 2018

    The hospital is crowded, even more queue of people at noon because the registration for BPJS (Health insurance provided by goverment) is closed at 1 pm. Information service is really helpful to give information for the first time customer who dont have patient card yet

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  • Kevin Hartono
    28 November 2017

    Poor hospitality:
    The nurses can be very ill-mannered

    Bad phone call SOP:
    When it comes to phone calls, they all have very poor manner in terms of responding to patients, only 1 out of 5 staffs can respond politely. It takes very long time to get the staffs to pick up phone calls, and the operator does not even know where to direct the patients so they can get the answers they want.
    In other words, very inefficient.

    Good customer service:
    The customer services takes criticism in a very good manner

    Average Cashier:
    The billing process may take a while and there is a very long queue sometimes, but the staffs are very nice

    Very good laboratory:
    The staffs/doctors at laboratory works and responds fast, also very polite

    In general:
    The staffs especially nyrses, ICU staffs, and BPJS, they need more improvement based on soft skills and manners

    Thank you Murni Teguh Memorial Hospital if you can take this constructive criticism, for this is a very concerning issue that the hospital may face even worse in the future

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  • Bayu Akbar
    31 October 2017

    Big hospital with good facility. Need more parking area..

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  • Tamsinne Hatfield
    24 August 2017

    Super clean, I was seen to very quickly to get my rabies vaccination. The staff spoke good English and explained everything to me. The doctor was extremely professional and gave me a quick pain free procedure. I was overall happy with my experience here

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  • Eugene Wong
    11 August 2017

    Next to shopping mall. Convenient!

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  • Lucky Strike
    15 July 2017

    Workers should be taught work quickly and professionally because it is very crowded and the other is okay

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  • Margareta Harianja
    29 June 2017

    Provide a better service than other hospital in Medan. I am a regular patient here. The BPJS online queue system is really helpful for a fultime worker like me. I don't have to wait the whole day only for registration.

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  • Aritama Kesuma
    09 May 2017

    The service is disappointing. The staff's lack of manner (even nurses), insufficient parking lot, insufficient elevator for inpatient, unadjustable room air con, long wait for registration and payment, etc. Might get an extra 1 star is because they accept BPJS.

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  • Febri Nugroho
    01 April 2017

    the hospital is very crowded, but amenities lacking. for example, such as elevators and parking lots. I am sure you will not get a parking spot. The elevator often long queues. lobby can not accommodate all the guests.

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  • Christ Michael
    20 March 2017

    This hospital has good quality and service

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  • M4h1r Pakpahan
    02 March 2017

    One of best hospital services in Medan

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  • Rizki Nugroho
    29 January 2017

    Good and Modern Hospital

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  • Raya Sigumonrong
    19 January 2017

    Pelayanannya sangat baik, menerima rujukan dari kabupaten
    Tapi pasien lantai 3 kamar 12 terganggu dikarnakan bersebelahan dgn t4 bermain anak anak
    Dr donny luis spbs (trimakasih)

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  • Tumbur Siahaan
    07 January 2017

    Good

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  • Shasta Klara Kristi
    27 September 2016

    Reservation through website meant nothing as I reserved prior but was neglected and had to queue allover again. Service is atrocious, the staff are extremely unhelpful and their faces frown throughout the procedure, the doctor was late and kept the patients waiting.

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  • Bambang Eko Nugroho
    30 May 2016

    Clear procedure in getting the treatment from the docs. Even as a private hospital, it facilitates the patients with BPJS Kesehatan. Clean environment as well.

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  • Swandi Fernaldo
    27 May 2016

    Best hospital I ever came in

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  • Parlin Panjaitan
    26 June 2015

    Thx for serving my wife. GBU!Amen.

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