M-Care Service Center Jambi
Jl. Gajah Mada No.11 - 12 (Samping Karaoke Charly), Eka Jaya, Jambi Sel., Kota Jambi, Jambi 36134About
Location :
Added by Jopie, at 17 February 2017
Opening Hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 3:00 PM
- Sunday Closed
Gallery
Add missing information
4 Reviews
-
27 February 2017
M-Care memberikan Pengalaman pelayanan Pelanggan terbaik.
response / report this review -
27 February 2017
M-Care Service Center akan tetap berkomitmen kepada pelanggan agar tetap selalu menjaga kualitas dan kepuasan
response / report this review -
27 February 2017
Pelayanan yang ramah
response / report this review -
24 February 2017
M-Care :
The arrangement made in project basis to answer the needs of our Client’s to have direct support and maintenance for their equipments.
Wewill name and assign a qualified and trained Project Manager to represent us on matters related to the Project, its delivery to the Customer, and the requirements of the Customer scope of work. He will also responsible for the overall conduct of the Project and for the accuracy and content stated in the SOW
Our Project Manager will allocate numbers of designated engineer stationed at Client’s offices complete with all necessary equipments required to perform the job. Services will be delivered or performed according to the identified response time and resolution time
The flow starts from support request by user to our helpdesk team whose activate job ticket to the engineer on site for immediate 1x4 hours maximum response time and 2x24 hours maximum resolution time. Engineer assess the situation and escalates if appropriate to the next technical level or engage spare part order to helpdesk team then update job ticket status when performedresponse / report this review
