About
Location :
Added by Jopie, at 03 August 2016
Opening Hours
- Monday 8:30 AM – 5:00 PM
- Tuesday 8:30 AM – 5:00 PM
- Wednesday 8:30 AM – 5:00 PM
- Thursday 8:30 AM – 5:00 PM
- Friday 8:30 AM – 5:00 PM
- Saturday 9:00 AM – 2:00 PM
- Sunday Closed
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21 Reviews
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09 October 2018
Lumayan lah. Tp kadang kalo tanya kondisi laptop balesnya lama
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30 August 2018
Not recommend at all as a service center, problem with program, but the solution is change the motherboard? Not make sense at all
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24 July 2018
at first, I was reluctant to came here, since there are so many bad reviews, but after went to two service place and they both recommended me to go to official lenovo service center, I came here. Hmm, first impression is not all that good. The customer service is bad, the staff is so uncommunicative, maybe its my luck that I got the one who seems like he hate the world and all the peoples in it, because when I saw this other staff right beside he's not as bad as him, at least he smiles, you know. But the one who handle me, he's not really all smiles and sunshines. When I tell him the problem with my leptop, I doubt he's even listening, he's just nod his head and murmured "hmm" And when I tell him which key that is disabled he didn't even check that. Dude, I mean how do you know what the hell is wrong with my leptop, if you didn't even check what's truly wrong. I was actually doubting if the problem is the hardware since the problem came right after windows 10 upgrade, and all the tree keys of my keyboard got disabled simultaneously suddenly. But he said that they had to replaced them, I actually kind of scared they have to take apart my leptop I mean there are so many complains here that their leptop got worse when they replace the spare part. I just hope that you guys took really good care of my leptop, then you can reclaim your credibility (except the service, obviously, its already proven). If I got a good outcome I'll upgrade the ratings eventually.
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26 June 2018
Lack of device to check my device was like, meh
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29 April 2018
What a service center in the city.
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21 February 2018
a good place
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17 November 2017
Lenovo service center
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23 August 2017
Service
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22 July 2017
Good service and fast respon
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15 July 2017
Good services
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02 May 2017
servise centre hp lenovo di jogja dmn ya? ak muter muter ramai sm urip sumoharjo ga ketemu padahal google bilang dsnaa
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28 April 2017
di lenovo service center jualan spare part ga?
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27 April 2017
mau tanya kalo servis ic audio lenovo A6000 berapa bayarnya dan butuh berapa lama nunggu nya terima kasih
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20 April 2017
at the beginning they told me that it will take about three weeks to get my laptop repaired. The broken part was the fan. The process of repairing a fan takes 5 minutes according to several YouTube tutorials. After postponing the estimated time of arrival of the new fan several times, it finally arrived after TEN WEEKS (instead of three weeks). It seems like it was repaired well directly after the fan arrived but the intransparent processes in the background were ridiculous.
One day after 9 and a half weeks I received a call by a Lenovo employee who said that they found out that my screen is broken, not my fan. The next day I went to the office and they told me that my fan is broken (not the screen) and that the call was a confusion. There seems to be no communication within the company. At the end I waited 10 weeks until the new fan arrived.
BAD SERVICE.response / report this review -
29 March 2017
Lenovo Thinkpad x240 yg awal masuk nyala displaynya. Setelah cancel service display ga mau nyala. Alesan dri pihak Lenovo service center Jogja kena mainboardnya. Penasaran dg alesan mereka (krn pada saat masukin service Lenovo Thinkpad x240 nyala) sy bongkarlah sendiri dan ternyata sy banyak mengucapkan terimakasih krn pengerjaan TIDAK PROFESIONAL ( banyak trdpt isolasi buat merekatkan spearpat yg tdinya sblm sy masukin bersih, serta ada bagian spearpat yg hilang). Sewaktu sy komplain pihak Lenovo service center tidak memberikan solusi: (1) sy menanyakan supervisor/ manager store ada di toko ga mb? (Sy tanya sama bag. CS dijawab CS supervisor/managernya tidak di store) CS masuk ke belakang untuk memanggil teknisi (20menit kmd keluar kalau teknisi lg makan kata bag.CS). Sy menunggu 37menit kmd teknisi datang, stlh trjdi perbincangan sy menanyakan supervisor/ manager toko kpd teknisi. Teknisi tlnp pakai tlpn bag.CS ternyata supervisor/manager ada di toko (bag.CS berbohong) (krn sy menanyakan lisensi kalau service center Lenovo ini memang resmi, menunggu hampir 1jam tanpa kejelasan yg pasti. Sy menanyakan lg ttg lisensi keabsahan service center tidak jg ditanggapi). (2). Krn pelayanan yg tidak profesional dri pihak lenovo service center Jogja (tanpa menanyakan ada yg bisa dibantu lg mas?) malah pada sibuk buka internet (muka teknisinya sudah salah tingkah, dari tekstur sorot mata, raut wajah, bahasa tubuh dia tidak berkata yg sebenarnya). (3). Sy pun berpamitan dg berjabat tangan dg teknisi yg menangani Laptop lenovo x240 sy. Dan tangan teknisi saat berjabat tangan dg sy gugup.
Note: sebelum memasukan service barang elektronik apapun it sebaiknya kita sbg konsumen harus mencatat dan memotret apa aj yg ada didalamnya (spearpat plus type dan serial number)
supaya tidak terjadi hal-hal yg tidak diinginkan. Terima kasih, semoga terjadi perbaikan kinerja profesionalitas di Lenovo service center Jogja 👍response / report this review -
24 March 2017
Baru tau klo ada sc lenovo dsini
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19 December 2016
Untuk sesama penguna lenovo..
Sudah pernah mencoba cek nomer telf dibuku garansi..??
Bisa ditelf kahresponse / report this review -
10 November 2016
Mau tnya ic trmsuk dlm gransi g
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01 September 2016
Maaf mw tanya kenapa kok Lenovo A6000 SE saya sinyalnya lemah dan imei bukan aslinya setelah bootlop dan flashing
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14 August 2016
mau tanya ganti lcd lenopo vibe x2 berapa biayanya ada goresan hitam di karnakan jatuh makasih
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10 August 2016
Mau tanya .. Kenapa lenovo a 7000 plus saya susah sinyal ya??
Padahal kartu Perdana di pakai hp lain lancar Jaya Minta infonyaresponse / report this review
