Clinics that don't want to know about their patients' requests from far away from Situbondo get stuck in Kraksaan, especially when the nurses are arrogant, like the world's own I will never ever try to come back to that clinic. Bad first experience even though it's the first time I want to try
I'm queuing now, ,, the sweeper is fierce, guys so scared left early in the morning at 3 o'clock, from Situbondo, 5 o'clock until, uh there's already a queue, got number 5, hopefully the doctor will come quickly, just info, there is no toilet outside, if it's inside it's good, but wait for it to open, guys.
arrived inside, couldn't consult a doctor, the nurse talked a lot, was in a hurry, the doctor was friendly, the nurse was not friendly, far away from Situbondo, couldn't ask questions, was disappointed bothered the doctor, nyrocos if the one at the outside table, the person guarding the queue was friendly,, at that time I needed it, I held it, very irritated in my heart,
Seeing the pregnant mother who waited a long time. The victim waited from 7 am to 10 am. The doctor hasn't come yet. Pity the pregnant women who want to check. Complains of pain because they sit too long.
Alhamdulillah, even though I had to queue back and forth 2x, I got stuck (cancelled because the registration was too full). But for the 3rd time, I was able to see a doctor, even though I had to wait from 3 pm to 7 pm to be treated by a doctor. The results are very satisfying, Dr. Donny's explanation is very detailed from head to toe baby
THE PROBLEM IS ONLY ONE BOSSS
THAT IS A SO JUTEK COUPLE RECEPTION ???
MAY HE MAY COME MONTHS EVERY DAY ????
CAN NOT IF THE RECEPTIONIST / NURSE THAT IS JUTEK IN CHANGE, DR. DON !!
The service is not satisfactory, the queue is irregular and unclear. Those who came first were even called later. The point is that service is no. 1, so the patient can come back for an ultrasound.
Doctor Dony is super super kind and friendly. Anyway, his attitude is very warm to the patient.
The suggestion is that the queue must be clear. That's all
Just want to share the experience during the womb check at the doctor Doni, at the same time want to give criticism and suggestions so that in the future it can be updated again in terms of service to patients. So, I have checked the womb 3-4 times at the doctor. And every check, before the practice opening hours, we (patients) are required to pile up MCH books at the door of the practice sign that we are queuing to check the womb. Usually my husband asks for help to collect MCH books at 2 in the afternoon, incidentally today, I can collect MCH books at half past 1, with the hope of not queuing too long. In the afternoon, around 4 o'clock, I went to Doni's doctor's office, just waiting to be called by the receptionist, I thought. But, until about 10 patients have been called, my name has not been called either. I asked the receptionist, "I'm sorry on behalf of the *****, have you been summoned earlier?" And my name was not on the patient list, then responded with an uncomfortable answer "Did you bring a KIA book or not? Where is the KIA book?" I answered that it was collected from set 1 o'clock earlier, and the response was "yes, if you don't register directly with me, you can't, you have to register directly with me". Honestly, I was confused, then where was my MCH booklet, where I was looking for, it turned out that it was outside with some patient books who might not even know there were new rules in the registration flow. Long story short, I asked one of the patients, it turned out that the new rules were to register directly with the receptionist at 3 pm. Finally I went to the receptionist again, and said "Ms. this is the book, I want to register" . there was no response and showed a jutek face, I said again "I want a list what can I do?" With jutek and songong, the receptionist and nurse said "I can't, it's over 3 o'clock, I didn't accept it," my emotion said, "yes, how do I know if there are new rules, where my husband has queued for the KIA book from set 1 o'clock, okay if so thanks ". Sorry in advance, if the doctor reads this, it would be better if the receptionist and nurse had their attitudes updated first, upgraded first. Let there be courtesy to patients. As if the patient needs more. Even though we both need it. No matter how high your knowledge is, if there is no adab it won't be appreciated by the people, sis. And it would be even better, if you want to implement new rules, at least give us clear patient information, such as written info at the door or an explanation from the receptionist. So don't just play, just refuse. Thank you, hopefully criticism and suggestions from me and others who feel the same way can be responded to properly.
HOPE THE MIDWIFE / NURSER WHO HAVE A PATIENT READ THIS, MBAK IF SOMETHING YOUR LIFE IS HARD MAYBECAUSE YOU HAVE TRIED THE PATIENTS IN THERE, MY HEART IS SICKED ONLY BECAUSE MY MISSCOM WAS WAITING FOR 3-4 IF I WAS WAITING.
I don't intend to open a practice, I think.
The receptionist was funny the list from the morning kmren was told to go to bed tomorrow morning it was morning's turn to wait a long time for the receptionist to have swept this mop, instead he was told to balek later in the afternoon funny huh
Saya sangat kecewa dengan pelayanan resepsionis Dr. Donny. Benar benar tidak punya etika. Kurang edukasi dan pelayanannya buruk. Perut saya besar karena postur tubuh saya memang besar sejak sebelum hamil pun. Kulit perut saya juga tebal. Jadi meskipun baru usia 3 bulan, kelihatan besar sekali. Dengan tidak sopannya resepsionis sialan itu bicara soal perut saya di depan semua orang. "Besar banget? Ga mungkin baru 3 bulan". Itu setelah dia tanya saya menikah kapan (saya menikah 4 bulan lalu, dua minggu kemudian saya positif karena memang saya lagi subur). Menurut saya itu nggak sopan. Karena seolah olah dia meragukan saya dan berusaha meyakinkan dirinya dan orang lain bahwa saya hamil duluan (sebelum pernikahan terjadi). Itu sangat tidak etis. Demi Tuhan saya tidak pernah sesakit hati itu. Saya kemudian menjelaskan segala macam hal termasuk penjelasan dokter lain soal itu. Tapi dia tetap kekeuh sampai bilang 'nggak normal'. Saya bersumpah tidak akan pergi ke sana lagi sebelum orang itu dipecat atau paling tidak diberi teguran. Hal hal demikian akan membuat rating dr. Donny sangat turun. Tolong diedukasi dan ditegur. Kalau bisa diganti dengan yg lebih BERETIKA dan WELL EDUCATED.
Dokternya baik. Penjelasan dokter dan hasil USG jelas. Hanya bagian admin dan prawatnya judes. Kalo di tanya jawabnya ketus. Perlu diganti petugas yang lebih baik dan ramah.
Petugas pendaftarannya judes banget.
Sya blum pernah ke klinik ini sya ingin konsultasi sma Drx sya sudah lma menikah tpi istri sya belum bisa hamil.
Dokternya baik banget, telaten ngadepin pasiennya. Tapi sayang ada salah satu perawatnya yg agak judes ya. Hasil usg juga jelas bisa cetak 4D. Hari minggu sama kamis sore tutup praktek.
Mohon info buka mulai jam brpa ya?karna saya dari luar kota probolinggo
Tanpa ditanya, Dokter langsung menjelaskan terkait kondisi bayi dan kesehatannya, jelas rasanya. Meskipun terkadang istri masih tanya ini dan itu, maklum lah calon Ibu, hehehe
Terkait pelayanan administrasinya, Ok, namun kesan tidak jauh beda dengan beberapa komentar sebelumnya. Mudah-mudahan bisa menjadi lebih ramah lagi. Hehehe
Tapi selain itu mantap
kalau dokter dan fasilitasnya sih oke
cuma perawatx jutek. ditambah lagi pasien yang pake bawa oleh2 jadi prioritas dan sering potong antrian. perawatx matre. kan kasihan yg udah dateng duluan mulai pagi malah digeser sma pasien yg bawa sogokan. kalo bisa ada kotak saran biar bisa lebih baik.
Dokter pelayanan bagustp perawatnya kurang ramah apalagi lewat telp..buka jam 4 soresampe klinik jm 7 malem udh gk diterima.
Dokter kandungan yg menyediakan usG 4D
Dokter sangat ramah. Namun sayang salah 1 perawatnya ada yang peyanannya sangat buruk, judes saat melayani pasien. Pasang muka selalu tak sedap dipandang.
Dokternya sangat professional
Dokternya ramah sekali.