About
Location :
Added by Jopie, at 08 January 2011
Opening Hours
- Monday 7:30 AM – 4:00 PM
- Tuesday 6:00 AM – 4:00 PM
- Wednesday 7:30 AM – 4:00 PM
- Thursday 7:30 AM – 4:00 PM
- Friday 6:00 AM – 4:30 PM
- Saturday Closed
- Sunday Closed
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24 Reviews
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19 May 2018
So so crowded. Before coming here, someone should reserve about five weeks before trough website or android apps.
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23 March 2018
never come here again ,they showing bad face of Indonesia ,they regulation is awful ,I couldn't extend my tourist visa without spending a lot of time and energy.
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16 February 2018
Better way of queueing as it has to be done before by appointment, but the down side is when the designated immigration office is full then no choice but to pick another immigration office location.
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24 January 2018
I am surprised to know that the system in applying and extending passport has changed into Online. Its better though. so if you want to apply, you need to register your self on immigration officials website or download apps Imigrasi anrian on your GooglePlay or iOS.
The service in this office quiete good, but tend to be lagged, because some software just old and never get update and it crashed everytime so it makes long queue.
The things that I feel not comfortable is that the toilet located a bit far, not in the room. You need to get out of the room near the canteen.
It has canteen, photocopy shop, and toilet outside. This office open the service at 9.00 (trust me). Its loctated in surapati street you can easily find it.response / report this review -
19 January 2018
Bad system (online) ==> please evaluate it 5.40 PM still waiting.
Got my turn on 8 PM. Respect for their responsibilities..response / report this review -
20 November 2017
Online booking for registered process. Small area, crowded and very small parking lot.
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08 September 2017
Staff not a humble, not smile,, it's not good customer service,,
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14 July 2017
Satisfied with the service. You just need to come early morning to get good queue number.
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17 June 2017
This service must be improve again.
#CorruptorsHaveNoReligionsresponse / report this review -
07 June 2017
Extending Passport becomes faster and simpler!!!
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05 May 2017
Crowded and hard to get in, slow queue
Very tiny parking space, I can'tresponse / report this review -
04 May 2017
Cannot be reached by phone. If so, please eliminate the number from your website, etc.
Plus, online passport online cannot be accessed. It's 3 months already.
Please, improve your service quality.
Thanksresponse / report this review -
31 January 2017
very long queue.. slow service
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16 December 2016
Not friendly at all, not as front officer of extension visa staff must do. Where is the quality of consument?
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10 December 2016
Good
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07 December 2016
Sangat menjengkelkan kalau menelepon Kantor Imigrasi 1 Bandung
Tekan '0" untuk operator atau 'extension"
Mana gua tahu extension nya karean tidak ada di berikan di websitenya
Terus tekan "0" operator tidak pernah ngangkat.
Pelayanan untuk publik tapi belum siap layani publik dalam teknis nyaresponse / report this review -
14 September 2016
Sistem udh oke. Petugasnya cukup ramah melayani. Datang sepagi mungkin yaa. Antreannya banyak.
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09 September 2016
Ok
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29 May 2016
I had a great experience while trying to get my passport done. I came in the morning, had a bit queue for giving the required administration files, then I had the interview and finally took the photo. It was done in less than 3 hours. After paying the cost if the passport through the government bank, I came there again to take the passport. It took me less than 1 week to get everything done. Totally satisfied with the service.
To make sure the process going without a hitch, you should have all the required administration and be there first thing in the morning. Hopefully, you will also get it done faster.response / report this review -
28 May 2016
yang bikin petugasnya pada nggak ramah,sistemnya udah baik,jadi mggak bisa dipersulit kayak dulu..
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25 January 2016
Tukang parkir motor dibelakang pungutan liar
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09 June 2015
Baru selesai poto dll, dftr via online dtg jam07 dpt antrian no 5, jam 08 dah kelar.. Sipp. Sayang yg periksa arsip saat wawancara pagi2 udah jutek.. :D
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29 July 2013
macet ga besok
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15 January 2011
it was okay :)
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