Jo Malone

Location :

391 Orchard Rd, #02-09A Takashimaya Shopping Centre, Ngee Ann City, Singapore 238872

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• Anynomous

  02 September 2017

  I went to research on perfumes with middle note of Peony and Magnolia & came across 2 types under Jo Malone. Peony & Blush Suede & Star Magnolia. Both their reviews were decent in independent websites & I am not aware nor was it explicitly written that Star Magnolia is out of stock in its original website.
  
  I went to Takashimaya's outlet, hoping to try both scent. Upon entry with my friend, they acknowledge our presence & offered to help but I declined citing that I was looking around. Afterwards, I asked if I am able to try Peony & Blush Suede which I did but the smaller bottle ran out. The lady with black shoulder-length hair, black thick squarish rim spectacles did not offered to check with other outlets. That is alright.
  
  I asked about Star Magnolia & she mentioned it is limited edition. My first thought was there maybe restock in future as this is not removed from the website. So I asked if it will be restocked in the future. The sales rep haughtily repeated it is "limited edition" & stop at there, giving me a look.
  
  I have purchased other brands like Frederic Malle before & if the scent is really nice on me, that 1 time splurge is alright but with such an attitude of "degrading" the potential customers who wished to buy a smaller bottle to try it out first is terrible.
  
  I have wrote in to its website a couple of weeks back but no reply from Jo Malone so far. I suppose no matter how nice or lasting their cologne smells, I will not be interested to make my purchase when their customer services are substandard be it in person or its original website.

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• Anynomous

  31 December 2016

  Unfriendly service. 50ml bottles were about $102, 100ml bottles were about $205

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