Batam Marriott Hotel Harbour Bay
Harbour Bay Downtown, Jl. Duyung, Sungai Jodoh, Kec. Batu Ampar, Kota Batam, Kepulauan Riau 29453About
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Added by Jopie, at 11 June 2023
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5 Reviews
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27 September 2023
Such friendly warm staff. Stunning accommodation, restaurants and top rate facilities. Infinity pool 😍 and rooftop bar and entertainment area to die for. Food and drinks very reasonable price based on IDR. Breakfast selection and quality exceptional.
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04 September 2023
Hotel is conveniently located next to Harbour Bay Ferry Terminal, accessible by the hotel lobby. Staff are very friendly and helpful and can speak English. The room is clean and comfortable. The infinity swimming pool has a splendid view of the bay. Be sure to catch sunset view from the pool. We love the buffet breakfast which offers an international spread. Definitely recommend staying in Marriott Harbourbay when in Batam!
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09 August 2023
Had an absolutely amazing stay here at the Marriott Batam. Even though it opened back in October 2020, it feels like it has only been operating for a couple of months with the whole of the facilities being in impeccable shape. The staff definitely take care of the facility and every bit of the hotel.
Check-in process was very smooth especially if you’re arriving at the Harbour Bay Ferry Terminal. After exiting immigration and exiting the ferry station, you will find yourself literally steps away from the entrance of the Marriott Hotel, which is convenient (and quite a relief) especially for those that may be coming from the airport to the ferry to the hotel or are looking to relax as soon as possible.
We were warmly greeted by the check-in staff at the second level. And after they checked their system, they recognized my status and had me check-in at the M Lounge on the 11th floor. I was greeted by Rena who completed the check-in process for us. She gave us all the details of the facility and walked us through the lounge and was such a pleasant joy and made our stay very enjoyable.
If you have an opportunity to access the M Lounge, it is well staffed and a very comfortable place to have a coffee, grab a snack, enjoy local cuisine, and have fun unique drinks made by the staff themselves. I had an extra day of work on the first day there and it was a great place to work at, since the staff were accommodating, offered tea and coffee, and even offered the meeting room for me to take some personal calls.
The gym was just the right size, and has most general equipment that should satisfy most people. It has a great view of the hotel pool and the waters. The low tide in the morning isn’t the best view but by the afternoon the view gets great with the rising tide. They have a pool bar and the pool is nice and long so you can get a couple of laps in to get your heart pumping or just enjoy some time to yourself in the pool. The water is at a good temperature where it’s still refreshing to get in but not too cold where it’s uncomfortable. They do have a kids pool which is shallow but something that the kids can enjoy.
The spa was also very nice, they have a very wide menu, and the schedule availability was very good when I visited, they were usually ready within the hour and were always available when scheduled in advance. Yes, it is a bit more expensive than options outside the hotel, but the quality and convenience is what you are paying a bit more on, so for me it was a win.
The rooftop bar is also very nice and well designed. I did not get the chance to enjoy a drink at the time, but definitely a great place with a great view and friendly staff that greeted me. Will be taking advantage of this place next time around.
The daily breakfast is also very much worth it so add it to your stay if you are able to. They have one of the best hotel breakfasts I’ve had the pleasure of enjoying. It served the typical fair that you would expect from a hotel, with minor rotations to ensure you dont’ get bored of the food, but at the same time get to enjoy some of your favorites again. I particularly enjoyed their drink cart which had numerous types of ginger drinks, from ginger and honey, ginger and turmeric, and more! They even had a kopi stand as well! Aside from the drinks they can cut fresh local fruit for you. I got to enjoy plenty of mangosteen (manggis) which were very much in season! They had a custom noodle station and an omelet station with local specials such as the seafood omelet which was unique and so good for what I was looking for!
And on our last day the staff surprised us with a nice corner table well decorated with rose petals. It was incredible. They even made us some custom drinks which were very tasty it was some sort of guava, strawberry, with soda. It was so good!
Everyone was amazing at this hotel. I already am looking forward to my already booked stay a few weeks from now to experience it all over again!
Thank you again to Rena, Vivi, Sandi, Mez, Vinsen, Jennifer and the many staff at Batam Marriott!response / report this review -
04 July 2023
It is true, this hotel is one of the newest and luxurious in Batam. Location wise, it is conveniently located above harbour bay ferry terminal. There are eateries, seafood restaurants and convenience stores around the vicinity of the hotel. Hotel reception was kind enough to upgrade our connecting rooms to sea facing without extra charge. The sea view is real plus if you are staying for the first time and adds to the whole stay experience. The rooms were much more spacious and well-furnished than I though and already, I had a couple of friends asking me about the hotel after I posted on my socials.
The staff was generally welcoming and carried a smile when conversing. Breakfast experience was enjoyable too as the open kitchen was spacious and food stations were nicely spaced out. We would very much like to stay there again but were told we weren't going to enjoy the complimentary upgrades anymore so we would need to weigh up the next stay vs the prices we are quoted next time. Thank you Batam Marriott.response / report this review -
18 June 2023
I recently had the pleasure of staying at Batam Marriott Harbour Bay and I must say it was an exceptional experience from start to finish. I would like to express my heartfelt gratitude to the wonderful staff, particularly Rena, for providing a smooth check-in process and making me feel welcomed right from the beginning. The warmth and friendliness of the entire team were truly commendable.
One of the highlights of my stay was the amazing breakfast spread. It's safe to say that it was the best breakfast I have had in Batam. The variety of dishes, including a delightful selection of local specialties, was truly impressive. The flavors were authentic and delicious, allowing me to savor the local cuisine and start my day off on a high note.
The location of the hotel was incredibly convenient, situated right next to the harbor and surrounded by a multitude of eateries. It made exploring the local dining scene a breeze. Furthermore, the breathtaking view of the sea added an extra touch of beauty to my stay. It was a pleasure to wake up to such a stunning vista each morning.
In conclusion, my stay at Batam Marriott Harbour Bay was nothing short of fantastic. The combination of excellent service, particularly of the friendly and helpful staff made me feel like a valued guest. The amazing breakfast spread, with its wide array of dishes, surpassed my expectations, and the convenient location next to the harbor and eateries made my stay even more enjoyable. Moving around Batam is easy with Grab.
The mesmerizing sea view was the cherry on top of a truly wonderful experience.
I highly recommend Batam Marriott Harbour Bay to anyone seeking a warm and memorable stay in Batam. Thank you once again to the entire team for creating such a delightful and welcoming atmosphere. I look forward to visiting again in the future.response / report this review
