When I was there the airport was still being rebuilt and it was in poor shape. My understanding is that things have not changed much. The bathrooms were horrible and they throw the luggage around and it gets trashed.
Overall landing was fine the people are welcoming, but I'm extremely upset my suitcase was searched they stole an tablet that I bought for my family that's very disappointing. The people try to help so they can take money from you. DO NOT GIVE THEM YOUR SUITCASE.
Simply a horrible international airport in a capital city, a disgrace for haiti very crowded overall, no overnight parking, the proper ac system, majority of the facilities look unfinished or under construction, no proper wifi, not enough seats at waiting area, no flight info screens, very dirty and unsanitary in general, staff mostly clueless or slow, expect delays during all operations, expect sweat, expect to get frustrated, and all this is during regular/calm periods of the country If theres a weather emergency or street protests, or a random fire or lack of electricity or fuel, expect additional problems to make your life more thrilling.
As I don't speak creole, I expected my experience at the airport to be difficult, however, when I landed the staff were pleasant and they helped me get where I needed to go. The building is older and there are areas where work is needed but this did not detract from the building's functionality. Make sure you're forceful and insistent if you turn down non-employees' assistance as they will expect money for their "help".
Don’t trust anyone, not even people in airport uniforms. I got scammed out of $80 doing what they told me I needed to do. I later came to find out they were only moving me around in lines to keep trying to get money from me
The most accurate concept of hell is arriving in this airport when it does not have electricity. People screaming and pushing each other, airport employees throwing luggages on the floor, queues are not respected not even on the immigration, as hot as hell, people trying to grab your stuff to ask for money, customs employees inventing problems, probably to "sell" a solution.
If there's electricity, the arrival is much better.
When it comes to departures, the infrastructure is quite horrible if you're flying with Delta. There are no chairs, if you bought water after the airport x-ray they will make you throw it away after the second screening, just to be left standing in an unbearable heat waiting to board on a flight that almost every time is delayed at least 30 minutes.
JetBlue's departure is slightly better. It's equally hot but at least you can sit down.
American Airlines' boarding is the best one, there are lots of chairs and there's a place where you can eat and drink.
Lots of checks! I went through 4 checks to leave the airport. It was clean. Not totally organized. I was not sure where to go or what to do.
Gets very busy. Terminal is rather small considering the amount of people passing through.
Leave extra time for this.
If you can, avoid this airport. The airport employees are extremely rude and disrespectful. Long delays at 2nd security checkpoint (yes, there are 2 security checkpoints here!) because airlines refuse to get automatic checkpoint machines.Haitian TSA taking out your belongings from your carry-on to review each item. Extremely ridiculous.
The most accurate concept of hell is arriving in this airport when it does not have electricity. People screaming and pushing each other, airport employees throwing luggages on the floor, queues are not respected not even on the immigration, as hot as hell, people trying to grab your stuff to ask for money, customs employees inventing problems, probably to "sell" a solution.
If there's electricity, the arrival is much better.
When it comes to departures, the infrastructure is quite horrible if you're flying with Delta. There are no chairs, if you bought water after the airport x-ray they will make you throw it away after the second screening, just to be left standing in an unbearable heat waiting to board on a flight that almost every time is delayed at least 30 minutes.
JetBlue's departure is slightly better. It's equally hot but at least you can seat down.
American Airlines' boarding is the best one, there are lots of chairs and there's a place where you can eat and drink.
Close this airport, you are bringing all your people to chile we don't want more, there are so many of you living here!
A little view of the PAP Int'l Airport from the jetBlue Airlines ✈ was nostalgic and welcoming! But the landing on the runway felt like the airplane ✈ wheels were coming off. It felt like running on an unpaved road. 😌
The airport needs a renovation if not a reconstruction to attract more tourists and airline companies. The baggage or luggage claim area is so small that other travelers have to remove some suitcases from the baggage carousel and place them on the floor.
Hence, I couldn't locate some of our luggages. I was looking through all tags of suitcases that had the same style and color as ours.
Make sure you have your family or friends already awaiting your arrival outside to avoid some of the people dressing in gray, yellow or red short sleeve shirts who will grab your luggage carts and expect you to give them something. If you already rented a car, then you just walk to the rental place and pick it up.
- Luggage carts cost $2 USC.
- Free but small parking.
- Car rentals available sedans and SUVs.
Ok, landed there and was surprisingly very nice. Immigration process was very fast, lines were moving pretty fast . It was very clean, air conditioning was on. I had to use the bathroom, it was very clean and the attendant in there was super courteous , she watched my bag, she was proud of keeping the bathroom clean and stacked with the necessary products, and with a big smile on her face, she welcomed me to Haiti.
There were security people all over the place , there were multiple people outside ready to help either, with getting you a taxi or using their cell phones to call your ride, or direct you to where to get phone service. My experience was quite pleasant, no complaints whatsoever.
OK i dont really know where to start
First, this is a very small airport for the amount of pedestrians and cars so it is VERY CROWDED.
Going through security was straight forward. You either pay 10CAN, 10US or 10EUR for the visa, make sure you keep your green receipt for when you leave the country.
Afterwards, you head to the carousel for your luggage. Be careful, some Haitian WILL take your luggage away, hide it and ask for money so just try to rush to the carousel before it happens. I did see some random people taking other ppls luggage which made me mad.
When you exit with your luggage, you will get asked for a taxi. Unfortunately Haiti is a very poor country and they will try to hustle you so be careful with your money and always negotiate by cutting the price in half. NEVER SHOW YOUR MONEY IN PUBLIC, because they will change their mind and ask for more. My friend was buying cookies and it was 1$us, then when the cashier saw she had several bills, she said it was 2$us which bothered me because in haitian money, that cookie is 1.50$ which is like 2 cents us $. Just be careful there.
They need to learn how to say hi to people that's all
Thankfully the Port-au-Prince International airport has improved a lot over the past few years. It’s still chaotic and getting your bags is still a nightmare; tip, pay one of the red caps! Pay him a few bucks more to go outside with you to fend off the taxi drivers. Don't let randoms come help; they'll demand payment.
I been to many airports and this is pretty bad. When we landed the pilot was confused about what to do because there was a multitude of guys walking around on the runways. Then some guys started inspecting (patting them down) other guys right next to the plane!
Once inside the immigration people were pretty fast. And then this guy saw me looking for my luggage and saw an opportunity. He started inspecting my customs for and after taking me to find my backpack said I needed to pay him and kept asking me how much money I had on me. This was in front of a bunch of other agents. This is disgraceful and people like him don't understand much experiences like those make people not want to visit again. Shame!
Worst airport experience of my life. Was stuck in the crowded terminal for five hours with no AC because four large flights were scheduled to arrive at one gate at the same time. Only one speaker for communicating where passengers needed to go, at least five TVs broken and unable to display important flight information. A complete and utter logistical nightmare. Better off kayaking to and from Haiti.
I've never had trouble here. And the have good A/C here 😊
Better than it had been, but security is extremely inefficient and hard to watch. There were 14 employees in the screening area, 7 to run only half the equipment, the other 7 just standing around the 2nd lane, which was closed for no apparent reason. It is never running when I'm there and the line is always half a mile long. Then you get to go through a second security for all but the local airlines because none of the foreign carriers trust the Haitian security. Why the airlines don't pay to consolidate everything I don't know. The whole place is quite dirty and the AC is always broken. Not a great first impression, but the arrival side is much nicer.
Adequate facilities, airport is small and basic. When you arrive, most tourists from the US need a tourist card which is $20 USD. Most in my group gave $50 or $100 bills and did not get change. Security can be strict or sometimes they look the other way. When leaving PAP, there is a little store upstairs to buy Rum, coffee and other trinkets.
No TSA pre check so you must be prepared to go through multiple levels of security with the ability to quickly collect items that need to go into the plastic bins. The customer service was decent and overall they were efficient getting us through security and checked in. As with any airport, follow the directions of all official personnel.
I saw some comments on the immigration staff being rude. I found them to be as polite as they can be given the serious nature of their job.
We love the airport in Haiti how the people are so welcome. My wife and I are both Founders of a Non -Profit D.V.N.T. For The Children and we love Haiti. I was born in Haiti and was adopted by a wonderful family in the U.S. by the name of Janice & Wes McKinley. My adopted family they believed in serving the community and the third world by helping them become self sufficient and they had thought me to go out and do the same. If you are thinking about making some kind of business investment in Haiti I guarantee you that you will succeed because Haiti . Not only because you are doing something from the opposite of the mass but you will be partnering up with loyal hard working business man. We are currently working on bragging RE/MAX to Haiti so we can help more foreigners be at ease when it comes to invest in Haiti. We want to have a system that can assured you receive secure title when purchasing property in Haiti.