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Added by Jopie, at 30 October 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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8 Reviews
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07 May 2018
I am very happy with the service and the room! Nikolina was very helpfull and i would definately recommend Hotell Kamagra Dubrovnik!
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20 October 2017
Enjoyed our stay here. Outside of the old town so a bit quieter, which is what we wanted. On a quick bus route into the Old Town or Harbour. About 10 mins walk from a nice cove for swimming. Spacious room. Very helpful and friendly staff member on reception.
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08 September 2017
Disappointing, albeit economical and well-located. The hotel is well-located, being not too far of a walk both from Grad (the old city) as well as from the Gruz port (where one can get on a ferry to the nearby Elephiti islands -- Kolocep, Lopud, and Sipan). However, were I to stay in Dubrovnik again, I would probably spend more to stay in Hotel Bellevue nearby (which, on top of looking like a nicer hotel, also has a swimming pool and great beach access). The hotel room, while spacious, felt a little dirty (e.g. the curtains were dirty, the walls had water damage), and the hotel did not replace sheets daily (which, in a relatively hot climate where one is constantly sweating, is an absolute must). On top of that, the hotel lacked a safe in the room and the bathroom lacked a fan.
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29 August 2017
Beds were okay comftorble and internet cu for a whole day without anything done about it
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11 May 2017
Do not stay here - it was more expensive that we initially thought and the customer service is nonexistent. Rooms also smell strongly of sewage.
Stayed here for one night and right before bedtime, the bathroom started to smell very strongly of sewage. There was no one at the front desk - only a phone number to call. We called the phone number nearly a dozen times and no one answered. We also emailed them with no reply. We had a very early morning (we were flying home) and ended up staying up much later than expected trying to figure out what to do about the smell! The septic smell was unbearable - we slept with every drain in the bathroom covered, the bathroom door closed with a towel blocking the bottom, and the balcony door wide open (thank god we were on the third floor).
The worst part - management didn't respond until we called them the next day midday, and they said they had smelled nothing so we must be lying! It was infuriating, especially considering that if they had responded to us the night of, they would have smelled it! Terrible customer service and a very poor way to respond to a serious customer complaint.response / report this review -
11 May 2017
WARNING: We had an awful stay at this hotel. We checked in around 4pm and rested for a bit before heading out to explore Old Town. When we returned to our room around 10pm, there was an awful septic smell to the room. The bathroom was emitting some type of smell that didn't seem healthy or normal.
When we tried to contact the hotel, absolutely no luck. We tried the phone number listed four times and never heard back. I emailed the contact email with an urgent request for someone to come help us with the situation but no luck. We went down to the desk and again, you can see where I'm going here no staff. They had told us their hours at the desk were 8am-10pm but we assumed that if there was an issue, they would respond to the email or phone calls. Not true.
We had a super early flight the next morning and so, left with no other options, kept the windows and doors open for the night and got some restless sleep for a few hours. We were VERY happy to leave this place!
Bad situations happen - I totally get that. What was unacceptable was the response -- or complete lack of response -- from the hotel. 12 hours later, already well into our travel day, we had yet to hear from anyone at the hotel. It was up to us, as customers, to call and check in. Their response? It was a busy morning with check outs. This hotel has NINE rooms. Ok, right. When we asked about a refund for our room, given our awful experience, their response was quite inadequate:
"I've checked your room this morning at 8:00am and then again later and there was no smell neither in the room nor in the bathroom. Hotel Kamara is a new built building with new installation and we never had such issues. Last evening all rooms in hotel were occupied, and when we ask our guests today, nobody has any complain about smell. If something like that you experinced last evening happen, it could be becuse of the pressure and only temporarily."
It was insulting to me that when I reached out for help, not only was there none provided and that my stay there clearly didn't matter to them, given the delayed response, but that they didn't even believe me that there was a smell!! If they had responded in the evening instead of checking the room after hours of airing out the room, they would have smelled the same stench we did. Instead, we had no help and no options and had to sleep in a gross room. Again, I get it, things happen, but what matters is how a hotel responds to it. I found Kamara Dubrovnik sorely lacking and would avoid this hotel.response / report this review -
07 May 2017
Wir haben leider keine guten Erfahrungen gemacht mit dem Zimmer. Wir hatten nach der ersten Nacht Ameisen im Zimmer. Im Bett, Bad und im zimmer. Durch den Teppichboden konnte man das ganze Ausmaß nicht sehen. Wir müssten mehrmals nachfragen, bis überhaupt jemand danach geschaut hat. Die einzige Maßnahme war ein insektenspray. Kein Zimmerwechsel möglich, kein Rabatt wegen der Unannehmlichkeiten. WLAN war auch nicht richtig funktionsfähig. Bei nicht offenem Fenster hat das Zimmer gemüffelt - vermutlich zu feuchter Teppich. Ansich war die Lage gut (20 Minuten zur Altstadt und zum neuen Hafen) und die Ausstattung in Ordnung, der Umgang mir Problemen allerdings nicht fein.
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06 November 2016
Nettes Hotel etwa 20 Gehminuten von Dubrovniks Altstadt entfernt.
Die Zimmer sind normal ausgestattet und das Personal ist sehr freundlich und hilfsbereit.
Leider umfasste das WiFi nicht das gesamte Zimmer.
Die Preise waren die günstigsten im Umfeld für ein Zimmer mit Balkon für Raucher.response / report this review
