About
Location :
Added by Jopie, at 12 May 2020
Opening Hours
- Monday 8:00 AM – 4:00 PM
- Tuesday 8:00 AM – 4:00 PM
- Wednesday 8:00 AM – 4:00 PM
- Thursday 8:00 AM – 4:00 PM
- Friday 8:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
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5 Reviews
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02 June 2021
The agency has a very friendly and helpful staff. They were ready to help me right away and answered all my questions. A really positive experience.
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09 September 2020
We used Adriatic service for third time and we are very satisfied. Very easy way to rent accomodation, easy way to pay, good comunication with agency. You save my time so thank you for that. Accomodation was great every time and prices vere great.
I really recommendt Adriatic.hr for finding accomodation for your vacation.response / report this review -
22 July 2020
Absolutely horrible and unprofessional people. They made a double booking at a house we rented and sent us an e-mail to inform us about this mistake only 2 days prior to our trip. After much effort we still received nothing but a generic 'apology' through an e-mail as they were even unwilling to contact us by phone. Upon dozens of inquiries from us to help us in any way, to find another house for us, to cover the difference in price for a house we ourselves found last minute, they did absolutely nothing. They were completely indifferent to the fact they almost ruined our vacation and gave us notice about their mistake literally last minute so we took our complaint to Booking.com where we made the initial reservation and filed a formal complaint asking them to remove this so-called agency from their website in order to prevent them from causing this kind of problems to other people. Booking also covered the difference in price for the only other house we managed to find so last minute.
As I am not able to reply to the lies stated in the reply the agency wrote under my review, I will post my own reply here. First of all, the reason for the agency's cancellation of our first accommodation, according to their own words at the time they contacted us to tell us we won't be able to stay at the house we booked, was because the owner rented his property through them as well as on their own and they allegedly took a reservation privately without letting the agency know so there was nothing they could do as it was not their fault. And now, almost 2 months after my review, I get a reply saying that the owner decided not to rent their property at all, of course, due to COVID-19, which will now be an excellent excuse for all the mistakes, intentional or not, made by this agency, as well as all other similar 'businesses'. As far as their 'prompt efforts in trying to find us a new accommodation' are concerned, this is an absolute lie as we found our accommodation on our own, after the agency bluntly rejected to help us saying they did not have anything they could offer us. Of course, this is NOW again the fault of COVID-19, which wasn't mentioned once in our initial communication, neither written nor spoken.
And last, but not least, the price difference has to this day still not been paid. Furthermore, the agency 'agreed' to pay the difference only after I filed an official complaint to Booking.com against the agency demanding from Booking to pay this difference. Of course Booking made the agency pay this difference as it was their fault, not Booking's. So not only has the agency NOT agreed to pay the price difference, but they only settled to do so after being forced to by their very important partner Booking.com. Also, we have still not received the money, and when we do, it won't be the full price difference, but 50% at best (again according to their own words), which of course, they somehow 'forgot' to mention in their reply.response / report this review -
21 July 2020
We were satisfied and recommend the agency to the others. Everything worked as expected. The apartment offered everything one needs for holiday. The landlady was kind and helpful and always in a good mood. Thanks.
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19 May 2020
Good working environment
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