Very poor customer service. Don't speak english very well.
Effective, no queue for setting up bank account (Tuesday at around 10AM). Personell spoke good English.
Packed all day long.
This is a horrible place, my wife is a Premier customer and we treated so rudely by the counter lady. We have gone to many HSBC branches in the past and never received such treatment. I will be one customer not using HSBC again and I was treated as such just one customer.