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Added by Jopie, at 11 September 2016
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7 Reviews
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23 March 2018
Excelente cocina.
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09 May 2017
Excelente comida y acceso a playa
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15 April 2017
hugely overpriced, warm beer, in violation of tax laws by not offering facturas-required fiscal receipt.
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10 November 2016
Fue un gran descubrimiento gracias a dios x q fuimos a unos bautizos y me bautice
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03 November 2016
Hermoso muy recomendable
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27 October 2016
The cabanas are aesthetically designed and they are easy on the eyes. The bathrooms are beautifully designed with live bamboo and showering is a delightful experience as long as the water is not too cold. The beds and pillows were very comfortable. The air conditioning worked very well despite the weather outside being very hot. The staff were wonderful and helpful. The beach was very picturesque and loved sitting and gazing into it through the night. The area was safe to walk. The pools were very nice. I loved the hotel and would return to stay there for longer and highly recommend it.
The food was overpriced and the quality and taste were not as anticipated. Perhaps improvement are in the works. Plenty of lose dogs in the vicinity of the road but not in the hotel area. There was no hot water showers. There was no daily room service to make the beds, change sheets, or towels.response / report this review -
18 September 2016
Third world hotel at first world prices.
The good: the beach is great fun if you like surfing, boogie boarding, and body surfing. No crowds.
The bad:
1). The rooms. The floors were dirty and sandy; they weren't mopped or swept prior to our arrival. Cable TV didn't work in any of our 3 rooms. When i asked the staff to fix it, they said they would but never did. I suspect the cable is there only for show, and they don't pay the bill.
No hot water. Only cold salt water in showers and sinks. Room decor is what you would expect in a mid range hotel in Guatemala (ie, poor) which is fine if they were charging less. There was an animal-- probably a rat-- living in the rafters.
The AC in one of our rooms didn't work. We asked the staff for another room, they said they were booked. I asked them for a fan, they looked around for a minute and said they didn't have one. The pool waterfall doesn't work, the ice cream freezer has an electrical short that can shock children when they open it, the pool deck is dark at night- I suspect because no one has bothered to change the light bulbs. The volleyball court appears to be an old fishing net draped over two tilted tree branches dug into blazing hot sand. Really.
The list of non functioning items is long. The whole property is shabby and poorly maintained. And a lot of it doesn't appear to be for lack of resources-- it's more slothfulness and lack of caring.
2). The food. Below average preparation and taste, small portions, and high prices. You'll pay 15-30 US per adult per meal, w/o alcohol, leave hungry, and eat food that would make Mcdonalds seem like fine dining. On our visit, they were out of about 1/4th of the menu.
I heard there's another hotel restaurant up the beach with similarly bad food options. Other than that, you're an hour away from anything better. The owner of Pelicanos clearly knows this, and takes full advantage of the captive diners.
3). The service. Slow, inattentive, and not friendly (though not rude either). I understand that low wage employees, particularly in Guatemala, have little motivation to smile, be friendly, attentive to guests, and basically do their jobs. But i've seen plenty of other places here that do have great, friendly service. I just don't think the ownership at Pelicanos cares about service, or much anything else really.
If you don't mind shabby motels with bad service, there are plenty of other places in Guatemala where you can suffer for half the price.
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