Hotel Bahia Taitza
Barrio el Porvenir, San Jose, Peten 17002About
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Added by Jopie, at 23 March 2014
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8 Reviews
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04 April 2018
Una vista espectacular, el encargado del hotel muy amable, el personal de servicio muy amable, muy amigables
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14 February 2018
Muy agradable
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21 January 2018
Preciosa vista al lago desde sus cómodas instalaciones. Amable personal
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16 January 2018
WILL NOT REFUND A RESERVATION MADE IN ERROR
I booked a reservation for jan 13-20th and realized I had the wrong dates so went back in and changed my reservation for the 9-13. After I had booked my stay I realized this was 'San Jose Guatemala' not 'San Jose, Costa Rica' as I thought it was. I went back and cancelled my whole booking. this all happened within a 16 minute time frame.
I check my visa and the hotel has already charged me with $561.72 for a stay I never took even though I already cancelled my stay.
I phoned the hotel and they refused to refund me saying they have strict policies about refunds.
They sure had no problem taking my money immediately.
I have never had a hotel treat me in such a fashion before, completely deceitful and just plain unfair.
I have never dealt with a hotel this badly run before I do not recommend this hotel to anyone. I will be posting my experience and reviews on every site about this hotelresponse / report this review -
04 September 2017
Atencion increible
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02 July 2017
Nice waterfront hotel with a small pool, clean comfortable rooms.
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10 March 2016
Unfortunatly i got sick during travelling and stayed one day alone at the hotel separated from the rest of our group. The owner of Bahia Taitza came like 5 or 6 times that day to ask if I needed something. And they even cooked a chicken soup for me. Very very nice staff.
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30 March 2014
Me ha encantado. Hermoso
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