GHotels - Theophano Imperial Palace Hotel

Location :

• Robert Slosar

  10 September 2017

  Accomodation - a little outdated, needs some more care. I've been at better 4 star hotels than this.
  Food - fine, changing every day with few fixed items on the menu.
  Staff - friendly, it looks like they are working really hard. Seen few people here serving the breakfast and trough entire day until the late night, every day.
  Sea - about 100m from hotel. The beach is quite clean, but there are big rocks in the water which are sometimes difficult to walk (but thats not a fault of hotel)
  Internet connection - very poor, the are too many dropouts. Except that, local wifi network was made by amateurs, all access poimts are at the same frequency, so they interfere wiyh each other.

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• David Curtis

  28 July 2017

  I was really disappointed by my stay here, the main cause being the "all inclusive" never have I seen such a limited all inclusive offer, they had so much on offer at this hotel however it became clear quite quickly that the majority of these would require an extra cost which is insane when going all inclusive, the drinks were particularly limited, with only 3 cocktails to choose from with the rest requiring further payment, certain bars were only open at certain times so it was difficult finding out where to get a drink. If you were unable to get to the breakfast/lunch/dinner (which was all not very good standard, the smell upon entry was often stomach turning) on time the only other option was a salad. We were told before booking that we would have access to other multiple restaurants, however we were informed that these required booking and had to be paid for. The Wi-Fi is only available in the lobby area and the connection stability is appalling, considering there is little to do here that doesn't incur additional costs this was a surprising disappointment. I felt that throughout my stay the staff were often impolite and rude and when asking for multiple drinks for myself and other members of my party, my order would often be questioned as if I was being judged. The only saving grace of this hotel was the room, I stayed in an apartment room which was a good layout and great size for the four of us. Overall very displeased with the stay and feel it was not at all as advertised. They should NOT be selling an all inclusive package without first looking up what the term actually means.

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• Johan Wennerbeck

  30 September 2016

  Not The best 5 start hotell around but still good.

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• Metin Berkay KONAR

  02 September 2016

  Amazing hotel, peaceful view. I am looking forward to be there again.

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• Andrei Nartea

  11 August 2016

  Tasty food with all inclusive option. Nice beach

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• Aleksandra Josevska

  31 July 2016

  The hotel is overpriced and outdated, but i liked it because it is peaceful and quiet. The beach is full with rocks and it is hard to enter the sea bare foot. The pool is good and the staff always nice.

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• Igor Solaja

  31 July 2016

  Best thing about this hotel is the peace and the pool area,the beach is rocky, and not pleasent to walk and swim

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