Name: TLScontact – Visa Application Centre Athens
Address: Thisseos Ave. 330, Europa Plaza, Athens 176 75, Greece, GR

TLScontact – Visa Application Centre Athens is a local government office, located at Thisseos Ave. 330, Europa Plaza, Athens 176 75, Greece. Visit their website bit.ly for more detailed information.

Location :

Thisseos Ave. 330, Europa Plaza, Athens 176 75

Contacts :

Added by Jopie, at 28 August 2020

Monday 8:30 AM – 2:30 PM
Tuesday 8:30 AM – 2:30 PM
Wednesday 8:30 AM – 2:30 PM
Thursday 8:30 AM – 2:30 PM
Friday 8:30 AM – 2:30 PM
Saturday Closed
Sunday Closed

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Anonymous

08 December 2021

The ladies were very kind and helpful and my appointment was kept right on time. Well done.
Anonymous

13 October 2021

Possibly the worst service in Greece. Don’t answer the phone their app doesn’t work on iPhones awful office hours and the website isn’t straightforward. Also don’t do their best to help the customers and over charge.
Anonymous

22 September 2021

We arrived 2 hours before the appointment, because we over estimated the journey, and when we asked the security man outside if we were at the right place, he sent my wife upstairs for her appointment because there were free appointments before our scheduled one.

The building doesn't have any signage for the TLS Contact centre outside of it, but it has a big board that says Europa right outside the doorway.

The security man was helpful, and the whole process was smooth. We uploaded documents online before our appointment, and because of this our appointment took 10 minutes in total.

Due to covid, only my wife could go inside, but there is a cafe next door.
And on street parking not far from there. We found a spot about 2 minutes walk away.
Anonymous

20 September 2021

I paid for a priority service in order to receive my VISA in 5 days. I check the TLS app everyday and it says that I have received my VISA and passport but I clearly have not, in fact my VISA and passport are now in Berlin and I live in Athens. Worst service! There is no way for us to contact them
Anonymous

09 September 2021

Fast service and helpful staff! Thank you!
Anonymous

19 August 2021

The overall experience was okay but the lady in charge of receiving my signature for the receipt of the submission and collection checklist was acting unprofessional and pushing me to sign it before reading and checking everything carefully. She couldn't wait for 2seconds. I was expecting more discipline and consideration from this center.
Anonymous

26 March 2021

There is absolutely no way of contacting the Visa Application Centre in Athens. Their website provides no help at all, whatever the issue or question one may have. One of the worst services I have ever experienced. Truly unprofessional.
Anonymous

18 March 2021

I had paid for a flexi appointment. Athens Visa Application Centre working hours are 09:00-14:30 (8:30 for Prime). I arrived at 09:30 and I was informed by the security guard that flexi appointments are now allowed inside before 12:00!!!! You can imagine my frustration as I had made other arrangements for my day. My next appointment was actually at 12:00!!! Anyway, after fighting with the security guy (that kept saying that he was only following the orders from your centre and that this was a common situation every week!!!) I waited outside the premises. Eventually at around 10:00 he came out (in the "waiting" area on the street) informing me that he had forwarded my complains and frustration to the people in the centre that now were permitting me to enter!!! You can check out google reviews for your centre in Athens too. A lot of complains and many of them for the same issue. It is a pity that a service like that exist for visa application for UK that is supposed to keep the highest of standards on everything and especially appointments!!.
Anonymous

15 December 2020

I would not even give them one star. worst services they don't even have good communication with UKVI. its better to chose VFS they have good communication with UKVI they are way better then TLS. i will not recommend you TLS at all, if you wanna be in stress or become phycological patient then chose TLS.
Anonymous

12 December 2020

Great service and very fast. They helped me a lot. Thank you
Anonymous

03 December 2020

There is not a single appointment available to book, at any price, at your visa application centre in Athens. This is in spite of the fact that I check every day and that the information showing on the booking page that:
'Important: Our Visa Application Centre is now open for new appointments.'
This contradiction and complete lack of appointment availability has been a problem with all recent applications, making it impossible for joint applicants to attend appointments at the same time or even the same day and causing huge amounts of stress and anxiety.
When I submitted a complaint on the website, explaining that I have been checking the appointments every day, I received the following response:
'Dear Customer,
Thank you for your inquiry.
Please be kindly informed that according to our system currently all appointment slots are fully booked. We kindly advise you to keep checking the monitor in your TLScontact account for new available appointments regularly.
Thank you for your understanding.'
This response was not helpful.
Anonymous

24 September 2020

Total bunch of scammers and time wasters. Like another reviewer said - they provide five word answers to every query,..so you have to email again and wait another 3 days for a response that's another 5 words long. I can't imagine how an office can be so rubbish.
Anonymous

04 September 2020

I'm supposed to book an appointment here in 30 daysno one responds to emailsthe phone line does not even workWhat is the British Home Office doing associating with this organisation?? Seriously is this the best service they can find for their citizens??? What a joke.