Nana and the entire staff are fantastic. Great hotel with an amazing view!
This place is amazing from the welcome to the sad time you have to say goodbye. Food, rooms, staff can not do enough for you. Staying here is complete luxury and I can’t wait to go back again in a few years.
Very beautiful and clean room and perfect views, I think is better sunset from your room where you will be alone and quiet than the balcony in Oia full of a people. Perfect for a romantic weekend.
Special and magical experience. The suites are comfy with amazing outdoor spaces and epic views. The service was exceptional, the reception staff is super friendly and knowledgeable! Would love to come back !
3/5 Outdoor Hot Tub, Honeymoon Suite
Beautiful hotel and rooms, however our experience was not what we expected as the reviews are great.
Our reason for holiday was our honeymoon, we went low season to enjoy the island more without the extreme hustle and bustle.
Upon arrival, we did expect something to congratulate our reason for staying, other boutique hotels provided champagne and really made us feel special. Most reviews say they received something, not sure if it’s because they spent more money, if so, that’s not a great feeling.
Sadly, we didn’t feel this at all. There was no special welcome for us, and there were many other things that kept creeping up that weren’t good.
Firstly, it’s as simple as not providing a bar of soap in our room, the cleaning was so inconsistent and we were asked too many times to leave so they can clean. The toilet was running for days, to the point where it disrupted our sleep. It was literally a running fountain feature in our room. We did mention this to the reception, they are very quick to act, however rather than find a solution, it was more this is how you do it, not like this. A toilet is universal, and so is pressing the button, therefore a solution should’ve been had straight away.
Our next issue was the hot tub, which turned a pond green, this was not what we wanted on a day we were hoping to use it. Once again reception was contacted, very quick to act but then we were told it could have been us using oils and sunscreens. Our hot tub was not in the sun, therefore no lotions were necessary. In fact that reason was not enough. The hot tub was not caused by us. And we didn’t like the constant blame, or rather proud reasoning.
The suite was beautiful, we stayed in the honeymoon suite with outdoor hot tub. The room does need a few changes.
One in particular being the bed, the worst bed I’ve ever slept in, and to make it worse they only use a flat sheet, which is gross. A fitted sheet is necessary, especially for the price you pay to stay. The amount of germs would’ve been gross! That needs serious changes. Hygiene was disgusting in regards to that.
It is the caldera view, therefore expect to be in close proximity to other guests, which was not bothersome to us.
I think people need to take reviews with a grain of salt.