About
Location :
Added by Jopie, at 02 August 2014
Opening Hours
- Monday 9:00 AM – 8:30 PM
- Tuesday 9:00 AM – 8:30 PM
- Wednesday 9:00 AM – 8:30 PM
- Thursday 9:00 AM – 8:30 PM
- Friday 9:00 AM – 8:30 PM
- Saturday 9:00 AM – 8:30 PM
- Sunday Closed
Gallery
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17 Reviews
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08 April 2018
Great place to buy your roofing sheets
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13 March 2018
I actually accessed their car park and had no interactions with staff. It's a very spacious car park
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22 February 2018
A Holly ground and a beautiful place to worship!!
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28 December 2017
Meetig with melcom Officials..was great
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25 December 2017
You can do all your shopping in one place
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12 December 2017
Is a lovely place to be..
With all managers so welcoming..response / report this review -
04 November 2017
This is an office with friendly Ghanaians and Indiansthey have very good processes to aid business except the architecture of the building isn't friendly to ppl with disable.
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20 October 2017
You can find and buy everything for home decor to clothes and food items
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05 October 2017
PLEASE YOU GUYS HAVE TO GIVE US THE ACCURATE PRICES,THE PRICES ON UR DISPLAY PRODUCTS SAYS DIFFERENT AND THE CASHIERS ALSO GIVE ANOTHER PRICES. MY TEAM N I ALWAYS CALCULATE WHEN PURCHASING BUT UR CASHIERS ALWAYS MENTION HIGHER PRICES TO US.
ARE UR DISCOUNT CARDS REALLY EFFECTIVE?
PURCHASE OF 650GH AND THE DISCOUNT CARD DEDUCTED JUST 8CDS
WHY?response / report this review -
24 September 2017
It a nice place fr shop they all item
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25 June 2017
My husband and I purchased a new LED TV from the Melcom store in Agona Swedru, Ghana. Three months after we purchased the TV, it stopped working and would not come on anymore. This product had a one year warranty so we took it back to Melcom and explained to the employees that our TV stopped working and we asked them if we could exchange it for a new TV. They told us that we could not get a new TV but they would send our TV to their head store in Accra for repair which would take three weeks. My husband is Ghanaian but I am an American so I explained to them that in American business, when a customer purchases a product with a warranty and that product gets damaged while the warranty is still valid, then the customer is offered a new similar product for the same price. However, they still refused to exchange us a new TV and told us to come back in three weeks for our TV.
After four weeks, we still did not receive our TV and we had been without a TV to watch for a whole month. They delayed sending our TV to Accra for two weeks which is why our TV was still not available four weeks after we returned it.
My husband and I had waited patiently and the employees were so arrogant and did not care to give us proper customer service. They lied to us several times stating that our TV would be available sooner but each time we asked about our TV, they kept telling us to be patient and wait. After the fifth time, of being told to be patient for a month, my husband and I felt that we needed to complain to the manager and express our dissatisfaction with the terrible customer service we had been given. The manager became very disrespectful towards us and even lied on me stating that I had pulled her ear and shouted at her. I had never pulled her ear and her lie caused a big scene to occur when another Ghanaian woman customer decided to jump in and support the manager who lied on me. The other customer began to verbally attack me and make threats to physically assault me and the employees never told her to calm down or leave the store. My husband and I told the woman that if she did not stop verbally attacking me and threatening to hurt me then she would be in huge legal trouble since I am a foreigner and my husband works at Court. Then the angry woman left the store.
The manager and another employee of the store continued to scold me for complaining to them about their poor service and told me that I should not attack the manager when I never pulled her ear or attacked her in any manner. Then after all the drama, they finally said that our TV would be available tomorrow. We were able to pick up our TV the next morning.
I have written this review to warn other foreigners, especially Americans, from shopping at the Melcom store in Agona Swedru, Ghana because of the bad treatment that they give to foreigners. They are happy to take our money but we are not welcome there. I have had a terrible shopping experience at this store that I never had in America. In my country, “the customer is always right and should be treated with respect”. However, that is not the case in Ghana.response / report this review -
10 June 2017
Good place to shopping.but I want to holidays in sunyani and I like to go inside and buy something.they don't allow me to go inside with my small bag.i feel very sad .you can not see such things in europe.they don't HV machine .if ur coming out side and u take something, you don't pay it.it will show.every modern supermarket has that machine.how can I give my bag to someone sitting outside like security man.if I come back.and I lost something in my bag.who will pay for it????? Is too bad in sunyani Melcom
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28 May 2017
I have come to like your services.
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04 February 2017
Headquarters for the Melcom Group of Companies. Owners of the oldest and Largest retail chain in Ghana.The individual products I've reviewed on the strength of their value offering.
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12 January 2017
It a business area and you can do more there
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11 December 2016
Best place to shop
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09 August 2014
Their facilities are excellent!! They only need more space for parking. Their prices for purchased otems are reasonable
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