Though my stay was short, I enjoyed every bit of it. I wish you could sleep more. Staff are caring to your needs as much as they can. Facility has maintained good standards over the years. Simple check-in process. Beds are very comfortable, room has all in amenities, including iron for your shirts/dress. Room was clean and well refreshed, Covid protocols are well observed at this hotel.
i had a truly wonderful & relaxing time. As soon as you walk in, a very sweet aroma is wafting through the air. The lighting, decorations & art add great aesthetics. The pool is beautiful & the staff is accommodating. the restaurant food is 🔥; was tasty & came out at the appropriate temperature.
will gather money and be back soon 👋🏿
I like the view
It has more spacious car parking space. The washroom was neat. The pool site, beautiful! 😍
The food was tasty. I enjoyed it.
Pass by with loved ones when you have some time.
My stay @ the Kempinski from June 23 - 30 2021 was exceptional. The staff was professional, polite and positive. The staff surprised me with an impromptu birthday cake while I was eating breakfast. I would also like to highlight Nadia’s cordial and courteous interaction every time frequented the bar for cocktails or tea. I strongly recommend the Kempinski in Accra if you are seeking accommodations.
Our stay at Kempinski has been nothing but the best. More importantly is their customer service skills. I can't say enough about their staff. They are the best that I've dealt with. We will definitely stay there again
The customer service at Kempinski Hotel is topnotch.
It has a serene environment and the waiters at the restaurants are friendly and very professional. I had a lot of fun during my stay there.
You can't have a better place to stay or host a program than Kempinski.
Excellent hospitality and great atmosphere. This is one of the best five star hotel in Ghana if not the only. Some time past I had issues with their services but things have improved astronomically and will urge anyone who wants the best hospitality in Ghana to go there and thank me later
Elegant, but overpriced.
One of the luxurious hotels in Ghana. With $50 you can enjoy buffet lunch or dinner on daily basis. What else do you need, once a while after working so hard, just pamper urself in such hotels because today you're here, tomorrow you're gone.
Was there in quarantine unfortunately. But service from service desk and managers were good. Pity i could not enjoy all the amenities. Nice swimming pool and gym etc. From what i could see.
Overall experience has been quite horrible. The lack of cleanliness is so disturbing for a ‘5 star hotel’. There are tiny bugs in the mattress and sheets, damp feeling pillowcases as well as dust and residue all over the surfaces. The room has a horrible smell that gets worse after showers and even flies that resemble fungus gnats all around. With everything going on, you would hope the hotel would have taken extra steps to make sure the place is/is kept clean but its extremely clear they havent just by the amount of dirt that came up on the wipes I had to use to clean the room. The lack of cleanliness and sanitation is so disappointing. I feel so restless when trying to sleep just feeling so uncomfortable and itchy. This experience has been very annoying and makes me extremely hesitant to ever return, me and many other have been counting down the days until we can leave. The staff has improved slightly but it does not make up for the unsanitary room. Very disappointed.
My room was perfect. Excellent staff and management team which paid attention to detail and customer needs.
The food was👌🏻
Excellent front desk reception
I enjoyed my stay even in quarantine 👍👌🏻.
It was beautiful and the staff were very professional. I went there to swim and I enjoyed their food as much too!