Charlstone hotel offers highly professional service. For the standards I saw in Accra and Tamale, this is a place you can enjoy your stay whether for business or pleasure.
They have a nice swimming pool, that operates even late into the night, their restaurant serves continental dishes on buffet and Al A carte. Their staff are professionals who mind their guests. I was impressed even by the security team, who offered their time always. They offer free Wi-Fi and advise to guests when they want to go to Accra town.
We had a small issue during our stay and the senior management was quick to respond and sorted out our problem. That for me is great swrvice delivery.
This is a hotel I would highly recommend.
Environment
Cool,very neat, and conducive
Staff relationship
Execellent
Meals
V. Good
Good place lodge.
Neat ad nice set up
Clean bathrooms. Good tasty food. Friendly staff.
Looks very elegant and can be found at a very serene neighborhood
Nice food. Cosy environment
Dont expect alot
Excellent service and food, for good price, good African people around invite for discover Accra people's life
Nice Hotel in a quite neighborhood. Nice food. Great outdoor spaces.
They did not have the rooms available upon reservation. Thereafter, I was tricked into accepting and paying exorbitantly for a room that cost more than the rooms I made reservations for. This was a bad sign of customer service and inability of receptionists to clearly communicate prices of rooms to customers. Will be great for the people at the front desk to explicitly provide details of prices for room types before slapping them with huge bills upon check out. They should also know that their customers or clients are their greatest assets to a flourishing business. There is a huge need for improvement..
Great customer service
€100 a night standard. Nice. Comfortable. Mini pool to dip and cool off in the tropical heat. Ample parking space.
€100 a night standard :s Nice. Comfortable.
I enjoyed a stay with my son for a week while visiting the city of Accra. The hotel was located in close proximity to shopping and food. We didn't have a car but the hotel was quite accommodating when we needed transportation. Very quiet, good food and drinks. Rooms were clean/modern and showers were hot! We will definitely stay here again.
I think it's a cool place but the silver wears in the bathroom are rusted and need replacement
We love u but we need more commitment from you.
Good quite place