Well what can I say. The team at Land Rover Harwoods were just fantastic they treated me like VIP. They were very professional. I want to say a big thank you to Daniel, Tracey and James in the sales team for all their efforts you guys were amazing. The service they provide is top notch 👌. I can not fault them. Also thanks to Katie in the service team for sorting out my curiosity car I really appreciate it.
A lovely showroom with a welcoming and comfortable atmosphere. We were lucky enough to work with Richard who really listened to our needs and found us exactly what we wanted. He was supportive and available throughout the process and treated us with genuine care. He was someone who you can really trust. A fabulous experience and would highly recommend visiting.
Just bought a new range Rover Evoque from Harwoods and I was very impressed with the service I got.
I must congratulate Richard Chandiram who provided me with brilliant service and helped me immensely throughout the whole procedure of finding a car, exchanging my existing car and Ive ended up with a wonderful new car with no hassle.
Great service from a great team.
Daniel Cole is thoroughly professional Land Rover sales representative. He made us feel at ease and went through all available options. Without pressure and providing sound advice he guided us to the right vehicle for us at the right price. He is accomplished at his profession and his attention to detail was excellent. His offer to assist after sale to explain anything that we did not understand, even to the point of offering to make a brief video to assist us, is outstanding service. Thoroughly recommended and a credit to Land Rover sales
Unable to leave zero stars unfortunately. Wish I never purchased my car from Harwoods Croydon. I’ve bought new cars for the last 12 years and this was my first used car. Maybe used car customers are treated differently but the customer service and my whole experience has been appalling and distressing. I did not expect to have so many issues starting from the experience of collecting my car to the amount of problems within the first month of having the car. If I could walk back in hand back the keys and take my previous car back I would! Shocking service from both sales and service departments. Can’t even speak to anyone about making a complaint! They don’t call you back. I’ve always financed and bought from main dealerships, Audi for the past 10 years. I can honestly say I’ve never had an experience like this. Awful is an understatement.
Yes Harwoods have responded to this review BUT yet again more lies!! The email doesn’t work that has been left for me to contact Tracy on and even when I manage to find the correct email I get no response. Nobody wants to follow up anything. Do not be fooled!! I’ve also contacted sales twice with no response. Shocking.