Excellent sports watches Suunto 9 and service!
I order a Suunto D5 for diving in promotion and I received it with screen defect. I send it back the watches they gives back my money but if I want to order a new one now I must pay more expensive than the promotion. If the produce was correctly made inside the factory this unfair situation will not exist. Imagine yourself if a product come new to you with a factory defect it means that they don't work seriously inside. The customer service is really lazy and they answer you longtime after and only if they want. They can not place themselves into a customer situation who will spare longtime to offer himself a product from them. Product who don't deserve to be so expansive.
I do not recommend Suunto, the goods are all defective, there is no technical support. A lot of time and money is spent on elimination of small failures. The product does not work and constantly crashes. On big stupidity has acquired (( suunto ambit 3
Hi can i ask if my package from philippines is arrive at your service? Because i was deliver at your serive center in finland suunto oy please let me know thank you
My review refers solely to Suunto's customer service!
My watch's screen suddenly turned black twice in 2 months. You could not (hard) reset the watch. I tried anything.
Then I talked about 45min with the customer service (any third-party provider who is not able to talk to the repair service center). Totally hopeless
After my first repair - it took 5 weeks until I got it back -, they told me that my watch is total fine and is working well. Indeed, my Spartan Ultra worked for about 2 weeks. Then I had the exact same problem beforehand (turned back and didn't respond on pressing any buttons; also any combination and any duration).
I made a video of this issue and sent it to the repair service again
Now I am still waiting for my watch. By the way: it is