Name: Cumulus Ikaalinen Spa Resort
Address: HÃ¤mylÃ¤ntie 2, 39500 Ikaalinen, Finland, FI
Telephone: +358 200 48144

Cumulus Ikaalinen Spa Resort is a spa, located at Hämyläntie 2, 39500 Ikaalinen, Finland. They can be contacted via phone at +358 200 48144, visit their website resort.cumulus.fi for more detailed information.

Location :

Hämyläntie 2, 39500 Ikaalinen

Contacts :

Added by Jopie, at 16 August 2016

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Anonymous

09 November 2017

Ok
Anonymous

22 October 2017

The rooms and the service were good, but there was a misunderstanding from the beginning. When we got our room keys there was said in the small envelope for our keys that we could sleep as long as we wanted and have breakfast any time we liked. We did not check the other information we got about the hotel, which told us that breakfast was at 8.00-10.00. We came too late for our first breakfast, but the nice man in the restaurant made breakfast bags for us to take to the room.
There was autumn holidays the week we were at the hotel which ment that the kylpylä was very, very crowded. The showering and dressing rooms would have needed some extra cleaning during the day because of the rush.
Anyhow, our children enjoyed the place, and so did we.
Anonymous

21 October 2017

Pretty nice spa. Nothing special though
Anonymous

22 September 2017

Warm water at spa, does need some renovation. Almost all the rooms are not at main hotel spa building. Long and cold walk to spa if you do not have room at main building. Breakfast nice and all did taste nice.
Anonymous

18 April 2017

Tulimme kahdestaan tyttäreni kanssa viettämään pääsiäistä pe-su kylpylähotelliin. Varauksessa ilmoitin että haluamme kylpytakit, niitä ei ollut huoneessa. Lisäksi kylpylä-hotellin nimi hämäsi meidät, luulimme pääsevämme ilman vaaterumbaa uimaan kätevästi kylpytakeissamme. Turhaan.
Kylpylä-hotelli oli kuin kitaran kaikukoppa. KAIKKI äänet kuului huoneeseen ja sieltä muille. Myös yläkerran perheriita koko perjantai-illan josta myös respaan soitin. Sanoivat lähettävänsä yövartijan, mutta huuto jatkui kyllä siitä eteenpäin vielä pitkän aikaa.
Jonot saapuessa klo 15 aikoihin oli aivan uskomattomat, vaikkei edes matkustajailmoitusta pyydetty täyttämään. (Mikä sekin on kyseenalaista toimintaa.) Saapumisinfot jäi vajaiksi, varmasti kiireen vuoksi. Esim. lauantai aamuna menimme kylpylään ja vasta alhaalla tajusimme että ranneke olisi pitänyt ottaa respasta. Lisäksi kuulin vasta reissun jälkeen että työkaverini oli ollut lauantaina katsomassa kokkoa ja hevosajelulla, miksi tuollaisia ihania tapahtumia ei markkinoitu hotellissa?! Harmitti.
Kylpyläosasto oli kiva, mitä nyt joissakin suihkuissa tulee vain kylmää vettä, mutta opimme välttämään niitä. Nautimme kyllä muuten olostamme, mutta sen verran harmin aiheita jäi että harkitsen kyllä muita vaihtoehtoja enemmän ensi kerralla matkaa suunniteltaessa. Ikaalisten kylpylä ja hotellipalvelut ei vain taida kyetä kaikkeen siihen kaikkeen mitä koittavat tarjota. Toivottavasti toimintaa kehitetään erityisesti näitä ruuhka-aikoja ajatellen.
Anonymous

10 February 2017

Ok
Anonymous

08 February 2017

Ok!
Anonymous

04 October 2016

Just love swimming.
Anonymous

23 August 2016

The hotel is in a great location and the view is fantastic. The facilities in the hotel including the room was excellent.
The problem was spa's cleanliness though. The stairs leading to the water slide had clear signs of wearing and some dark green spots that looked like some kind of algi. Our day was nothing out of the ordinary compared to other spa trips we have taken with my wife and 3 year old daughter. But on 21 of august the morning we woke up at the hotel room both me and my daughter were feeling uneasy. ( My wife did not spend much time in the spa, she just did a quick swim but my daughter and I spent about 2,5 hours in and out of the pool)
Around 10 in the morning I was already feeling chills and by 11 before checkout time we both started throwing up and symptoms of diarrhea. In the afternoon and the next day it only got worse. I took my daughter to the emergency ward of Tampere University hospital were the doctor said she was exposed to some sort of bacteria and the same is true for me. and we just have to suffer and wait it out for the next 48 hours. Today the 23 of august we are still feeling pretty weak and haven't recovered yet.

I have contacted the hotel and informed them of the incident and first I thought it was the breakfast but since my daughter did not eat breakfast and has the exact same problems as I do, it seems probable that what ever we caught was in the spa and not the food.

I demand a full refund from the hotel for ruining our trip and my birthday in the worst possible way. And since this is my first encounter with such problems despite using hotels for almost a decade now( we have been to Eden in Nokia at least a dozen times and we have been to Naantali spa 3 times and every time it was better than the time before) , I would like to ask your advice on who to contact and what to do to start my refund process?

Thank you for your cooperation in advance.